Transport Coordinator

Bennett & Game Recruitment; Portsmouth; On-site; GBP 27,000 - 32,000; Full time

Job summary

A well-established transport and logistics company in Portsmouth is seeking a Network Coordinator/Transport Administrator. In this role, you'll ensure smooth pallet network operations, manage schedules, and provide top-notch customer service in a dynamic work environment. Ideal for someone with transport office experience, strong organizational skills, and a proactive attitude.

Benefits

20 days holiday + bank holidays

Free on-site parking

Company pension

Supportive team culture

Free flu jabs

Qualifications

• Minimum 2 years experience in a transport or logistics office.
• Fully computer literate, adaptable to bespoke systems.
• Detail-oriented with a proactive approach.

Responsibilities

• Coordinate delivery and collection schedules.
• Manage customer communications via phone and email.
• Resolve transport-related queries efficiently.

Skills

Administrative skills

Organizational skills

Communication skills

Problem-solving

Computer literacy

Job description

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A well-established, family-owned transport and logistics company based in Portsmouth is currently seeking a Network Coordinator / Transport Administrator to join their growing Pallet Network Team. This is a fantastic opportunity for an experienced transport office professional to work in a fast-paced and supportive environment where no two days are the same.

The successful candidate will play a key role in ensuring the smooth coordination of the pallet network operations, working closely with drivers, depots, and internal teams to maintain service excellence.

Key Responsibilities

• Act as a central point of contact for customers, depots, and drivers via phone and email
• Efficiently book and manage jobs using bespoke transport software
• Resolve transport-related queries and issues in a timely manner
• Coordinate delivery and collection schedules using routing systems and direct communication with drivers
• Maintain accurate records in compliance with both company procedures and regulatory standards
• Deliver high-quality customer service while supporting overall operational efficiency

Working hours:

• Standard hours: Monday to Friday, 10:00am - 6:30pm (1-hour lunch break)
• Flexibility required to cover additional shifts during colleague absences:6:00am - 2:30pm8:00am - 4:30pm
• Saturday rota (1 in 4): Light duties from home (typically a few hours)

Transport Coordinator Job Requirements

• Proven experience in a similar role within a busy transport or logistics office (minimum 2 years required)
• Strong administrative and organisational skills
• Fully computer literate with the ability to quickly adapt to bespoke systems
• Excellent written and verbal communication skills
• Detail-oriented with a proactive approach to problem solving
• Ability to work independently and as part of a team
• Must have access to own transport due to location
• Flexible and solutions-focused with a 'can-do' attitude

Transport Coordinator Salary & Benefits

• £27,801.80 + Bonus and Loyalty Scheme
• 20 days holiday + bank holidays (with additional days awarded at 10 and 15 years of service)
• Free on-site parking
• Casual dress policy
• Company pension
• Free flu jabs
• Supportive, family-oriented team culture
• Full training and onboarding provided

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.