Transport Coordinator

Gist Limited; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Gist Limited as a Transport Coordinator and play a pivotal role in ensuring seamless logistics operations for M&S. You'll manage drivers, ensure compliance, and provide excellent customer care in a dynamic environment. Enjoy numerous employee perks and be part of an inclusive culture that values individuality.

Benefits

20% M&S discount

20 days annual leave plus bank holidays

Discounted rates on healthcare cash plan

Pension scheme and life assurance

Employee Assistance Programme

Tailored induction and training schemes

Cycle to work scheme

Supportive team environment

Qualifications

• Experience in administration within a busy transport environment.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Brief and debrief drivers, acting as the first point of contact.
• Manage O-license compliance and operational excellence.
• Monitor delivery routes and escalate issues to Team Manager.

Skills

Attention to detail

Time management

Customer care

PC literacy

Job description

Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation.

We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential.

As a Transport Coordinator, you'll play a key role at the centre of our operation, where every action you take contributes to our customers enjoying their favourite M&S food.

Our operation in Hemel is looking for candidates who can commit to a 4 on 4 off shift pattern between the hours of 07:00 - 19:00.

What’s in it for you?

Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special…

• 20% M&S discount on most items from furniture, fashion, and food
• 20 days’ annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Auto Enrolment Pension or a competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of well-being support – including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme
• Supportive Team: Join a close-knit community where collaboration is key

What will you do & what will you need

As part of your role, you will brief and debrief drivers, being the first point of contact for all drivers and ensuring all queries are fed back to management. You will be responsible for legal O-license compliance and operational excellence, including cost and service delivery, peak planning, and delivery. Providing the highest level of customer care, resolving issues, and escalating live problems where necessary. Monitoring all routes to ensure timely delivery and escalating issues to the Team Manager on shift when appropriate. Effective time management to complete tasks within set timeframes, using Kronos exceptions & schedules. Conduct daily administrative tasks related to payroll systems, payroll queries, holidays, etc.

Ideally, you will have experience in administration within a busy transport environment, be PC literate with Word and Excel, and have great attention to detail.

Who are we and where will you be

At Gist, we are united by our core values; with safety and people at the heart of everything we do. We are progressive, accountable, collaborative, and ethical. Gist will play an integral part in the M&S journey as it pushes boundaries to lead the retail industry into a greener, faster, and more inspiring era.

Apply today and join us on the road to success

Upon application, if successful, you will be contacted by a team member and booked onto an initial introduction call to discuss the role and next steps. We reserve the right to close the vacancy before the closing date in case of overwhelming responses or changes in business priorities.

Gist aims to be an inclusive organization, trusted and admired by colleagues, customers, and suppliers. If you require reasonable adjustments during our recruitment process, please share these requirements in your application. We will do our best to meet your needs and ensure a fair and transparent assessment process. If it’s meaningful to you, it’s important to us.