Transport Controller

IGB Group; Stanton under Bardon; On-site; GBP 32,000 - 36,000; Full time

Job summary

IGB Group in Bardon Depot seeks a Late Shift Transport Controller to own live transport operations from 11:30 to 20:30, Monday to Friday, with weekend cover as required.

You will monitor fleets in real time, re-route vehicles, plan loads, ensure regulatory compliance, and provide clear handovers to the next shift.

Qualifications

• Experience in a busy transport office as planner or controller.
• Proficient in transport management software (Qargo, Samsara) and defect reporting tools.
• Knowledge of Drivers' Hours, WTD, tachographs and DVSA standards.
• Ability to manage late-shift operations and out-of-hours coverage.
• Strong numerical accuracy and clear communication.

Responsibilities

• Monitor fleet movements, driver progress, and ETAs in real time.
• Re-route vehicles, adjust driver assignments and respond to delays.
• Plan late-notice loads, multi-drop routes, and backloads.
• Instruct drivers on site loading and tipping procedures.
• Coordinate with warehouse regarding bay allocation and load status.
• Source extra cover via load-matching platforms to protect schedules.
• Organize relief or agency drivers for shortfalls.
• Conduct driver briefings and debriefs.
• Ensure delivery documentation is issued prior to departure.
• Flag Drivers' Hours thresholds to Planning Team.
• Maintain records for Operator Licence and DVSA compliance.
• Coordinate for PMIs and MOTs with fleet manager.
• Escalate safety or compliance issues immediately.
• Provide detailed shift handovers and daily pallet counts.

Skills

Transport office experience

Qargo & Samsara

Haulage Exchange

DVSA compliance

Decision-making under pressure

Tools

Qargo

Samsara

Driver I

Job description

Role Profile & Job Description

Position Details

Job Title: Late Shift Transport Controller

Department: Transport Operations

Reports To: Transport Manager / Planning Manager

Location: Bardon Depot (LE67)

Salary: £32,000 - £36,000 per annum

Shift Pattern: Full-Time, Monday to Friday, Late Shift (typically 11:30-20:30), with weekend cover as required by the transport planning rota

Job Purpose

Take full ownership of live transport operations during the late shift, controlling vehicle movements, driver allocations, and real-time route changes to ensure on-time delivery and collection performance.

As the primary out-of-hours point of contact for drivers, depot staff, and customers, you will manage operational exceptions, monitor fleet tracking via Qargo and Samsara, enforce full regulatory compliance (Operator Licence & DVSA), and deliver accurate shift handovers to maintain operational continuity.

Key Responsibilities

Live Operations & Route Control

• Monitor fleet movements, driver progress, and ETAs in real time using Qargo and Samsara.
• Proactively re-route vehicles, adjust driver assignments, and respond to traffic delays, road closures, or breakdowns.
• Plan late-notice loads, multi-drop routes, and backloads to maximize vehicle utilization and eliminate empty running.
• Instruct drivers on site loading and tipping procedures for rigids and trailers at the Premier depot.
• Liaise with warehouse and site teams regarding bay allocation, load status, and late loading.

Sub-Contracting & Coverage

• Source extra cover via load-matching platforms (Haulage Exchange & Haulage Hub) to protect delivery schedules.
• Organize relief or agency drivers to cover late-shift resource shortfalls.

Driver Management & Compliance

• Conduct structured driver briefings and debriefs using the Driver Briefing & Debrief Record Form.
• Issue correct delivery documentation and instructions prior to vehicle departure.
• Monitor Drivers' Hours and Working Time Directive (WTD) compliance; flag threshold limits to the Planning Team.
• Support Driver CPC and driving licence verification processes.
• Maintain precise operational records required for Operator Licence audit standards and DVSA compliance checks.

Maintenance, Defects & Escalations

• Manage vehicle breakdowns by arranging swift repair or recovery.
• Handle reported defects and execute vehicle swaps for Off-Road (VOR) units.
• Coordinate with the fleet manager to present vehicles/trailers for scheduled PMIs and MOTs.
• Escalate severe operational, safety, or compliance issues to the Transport Manager or On-Call Manager immediately.

Reporting & Shift Continuity

• Provide detailed shift handovers to the incoming controller covering live issues, outstanding jobs, and vehicle status.
• Report daily pallet counts for next-day and economy incoming collections.

Knowledge, Skills & Experience

• Experience: Proven track record in a busy transport office (Planner or Controller background), ideally with late-shift or out-of-hours experience.
• Systems: Working knowledge of transport management and tracking software (e.g., Qargo, Samsara) and defect reporting tools (e.g., Driver I).
• Freight Networks: Familiarity with sub-contracting tools like Haulage Exchange and Haulage Hub.
• Compliance: Clear understanding of Drivers' Hours, WTD, tachographs, DVSA standards, and Operator Licence obligations.
• Key Skills: Strong autonomous decision-making under pressure, excellent verbal/written communication, numerical accuracy, and dynamic problem-solving