Transport Compliance Co-ordinator/ Planner

Freight Personnel; Northampton; On-site; GBP 26,000 - 29,000; Full time

Job summary

A transport service company in Northampton is seeking a Transport Compliance Planner/Controller. Responsibilities include managing fleet maintenance, ensuring compliance, allocating work to couriers, and managing client communications. The ideal candidate will have transport industry experience, excellent organizational skills, and the ability to work independently. This is a full-time, permanent position with a salary range of £26,000 - £29,000.

Qualifications

• Managing and exceeding customer expectations.
• Ability to communicate clearly with clients, couriers, and suppliers.
• Previous transport industry experience required.

Responsibilities

• Focus on compliance and fleet maintenance.
• Allocate work to couriers fairly.
• Monitor jobs through to completion.
• Keep clients informed of delays.

Skills

Customer management

Initiative

Communication

Organizational skills

Transport industry experience

Transport Compliance knowledge

Controlling experience

Geographical knowledge

Computer literate

Punctuality

Job description

Due to business growth our client are actively looking for a Transport Compliance / Planner / Controller in their NORTHAMPTON location

The main responsibilities within the Transport Compliance / Planner / Coordinator role are:

- Big focus on compliance, fleet maintenance control, PMI, O Licence awareness and control, WITD, Drivers hours etc
- Allocation of work to couriers in a fair and transparent manner.
- Taking bookings accurately and advising clients of our services.
- Monitoring of jobs through to POD and completion.
- Implementing and maintaining Service Level Agreements.
- Proactively keeping clients and fellow employees informed of any delays or issues.
- Ensure your fleet size is sufficient to service your clients particularly during peak periods - maintain levels and recruit drivers when required.
- Any other duties instructed by Operations manager or directors

Handle the out of hours duty phone 1 week in 3.

The key skills we need you to have for the role include:
- Managing and exceeding customer expectations.
- Acting on your own initiative without constant supervision.
- Ability to communicate clearly with clients, couriers and suppliers and remain professional at all times.
Flexibility

Be highly organised.
- Previous transport industry experience.
- Previous Transport Compliance knowledge
- Previous controlling experience.
- Good geographical knowledge.
- Excellent punctuality and attendance
- Computer literate.
- Acting on your own initiative without constant supervision
- Excellent punctuality and attendance.

Hours are 8/9am start - Monday to Friday (flexibility will be required) - 40-45hr week

Job Types: Full-time, Permanent
Salary: 26,000.00 - 29,000.00 per year

Schedule:
9 hour shift
Monday to Friday
Work remotely: No