Transport Co-ordinator

Hss Hire; New Romney; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hire service company in the UK seeks a Transport Coordinator to manage daily deliveries and collections. The ideal candidate will have strong communication and organisational skills, alongside experience in a fast-paced customer service role. This position offers a supportive environment with opportunities for professional development and a commitment to inclusivity.

Benefits

20 days Annual Leave plus Bank Holidays

Training and Development opportunities

Life assurance

Access to healthcare and wellbeing platforms

Qualifications

• Positive can-do attitude.
• Experience in a customer-facing role.
• Ability to monitor transport operations.

Responsibilities

• Plan and coordinate daily deliveries and collections.
• Monitor transport routes and performance.
• Provide updates to customers about transport operations.

Skills

Problem solving skills

Strong communication

Organisational skills

Customer service experience

Tools

Routing systems

Computers

Job description

HSS: The Hire Service Company - we've been a trusted name in tool and equipment hire since 1957, instantly recognisable across the UK and Ireland for our iconic 'blue and yellow' vans, kit and branches.Today, we blend cutting-edge technology with our deep-rooted commitment to service. We're all about people dealing with people - friendly colleagues in local branches, building great relationships with local customers and local communities. It's hire, with a human touch.Explore our benefits: 20 days Annual Leave (plus Bank Holidays) plus additional holiday buy scheme. Training, Apprenticeships and Development opportunities, exclusive discounts on equipment rentals, car lease, and retail purchases. You also receive, life assurance twice your annual salary and access to healthcare and wellbeing platforms.Working hours: Monday - Friday 10am to 7pm and Alternative Saturday 8am to 1pmThe Role of a Transport Coordinator in our Aylesford CDC

• With the wider Transport team, you'll plan, organise and coordinate the daily deliveries, exchanges and collections through our routing system.
• Monitor transport routes, smart phone compliance, jobs that are completed and on-time performance.
• Try to reduce wasted journeys as well as calling collections to confirm readiness for collection as well as supporting any problematic collections the same day.
• Be responsible for monitoring and managing the transport operation on a day-to-day basis whilst providing updates to both internal and external customers.
  
  A positive can do attitude, with good problem solving skills.
• Strong communication and organisational skills.
• Experience working on computers & systems.
• Experience working in a customer facing role in a fast paced environment.
ED&I Promise We believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don't meet every requirement. If you're ready to make a positive impact with us, we want to hear from you. Together, let's build an inclusive space in the building services industry.We're incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive. Please let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.