Transport Area Manager, Transportation Associate Programme (TAP)

Redefined Ltd; Gateshead; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Transportation Area Manager to lead operations across multiple UK sites. This dynamic role involves ensuring safety, optimizing team performance, and driving process improvements in a fast-paced environment. You'll collaborate with cross-functional teams, uphold high standards of quality, and become a subject matter expert in transportation operations. If you thrive in a challenging and entrepreneurial setting, this opportunity offers a chance to make a significant impact while supporting a diverse and innovative team dedicated to excellence in logistics.

Qualifications

• Experience in leading large-scale transport operations in a fast-paced environment.
• Strong leadership and people management skills with a focus on safety.

Responsibilities

• Safeguard team safety and promote health and safety standards.
• Engage and motivate the team for high performance and ownership.
• Improve processes and communicate daily metrics.

Skills

Leadership Skills

Data-Driven Decision Making

Safety Management

Performance Metrics

Process Improvement

Stakeholder Communication

Analytical Thinking

Education

Degree

Master's Degree in Operations Research or related field

Job description

DESCRIPTION

*Multiple locations within the UK are available (MME1/MME2/NCL1/NCL2) with multiple core shifts*.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager, you will be the responsible and accountable leader for a team of associates in a cluster within the UK (TAP is currently within three clusters in the UK with future expansion across 2025. Job location will be discussed through the interview process).

You will own the operations and engagement of your shift with the aim to optimize associates' experience and performance in hand with load planning and efficiency, with a focus on Safety.

This team is entrepreneurial, wear many hats, and work in a highly collaborative environment. If you have a safety focused, customer obsessed transportation and logistics industry background which carries with it experience of working in a fast paced, ever changing and ambiguous environment we would love to hear from you.

Key job responsibilities

1. You'll need to safeguard your team's safety, promoting Amazon's Health and Safety standards, commit to all safety programs and compliance to ensure a safe work environment for all associates.
2. You'll ensure your team is engaged and motivated, with a culture of ownership and high performance.
3. You'll work with cross-functional teams.
4. You'll uphold Amazon's high standards of process quality.
5. You'll strive to improve and streamline processes, diving deep to find root causes quickly.
6. You'll become a subject matter expert on processes and activities.
7. You'll actively share and promote best practices with your colleagues and network.
8. You'll find practical and simple solutions to complex problems without sacrificing quality or core functionality.
9. You'll think analytically about project management.
10. You'll provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
11. You'll communicate daily metrics and report exception.
12. You'll act as the responsible and accountable person in respect of the Operator License (O License).
13. You'll prepare and participate in Operations daily calls to communicate your team's performance to TOM leadership.
14. You'll require extensive travel within your cluster.
15. You'll ensure fleet and driver compliance through active monitoring and reporting.

A day in the life

You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.

About the team

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

Transportation Associate Programme (TAP) is a Programme within EU Amazon Transportation Services (ATS). TAP scope is to execute shunting and short distance over the road driving with Amazon Associates drivers. TAP vision is to provide a world-class employment experience in a modern technology driven environment that puts safety first. TAP mission is to provide a safe, sustainable, profitable, and best in class transport operations that supports Amazon's growth, and to offer AA a new career opportunity.

BASIC QUALIFICATIONS

1. A Degree
2. Proven experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business.
3. Leadership skills and experience managing people; experience of people management and data-driven decision making.
4. Prior experience with performance metrics and process improvement.
5. Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
6. Advanced proficiency in written and verbal English.

PREFERRED QUALIFICATIONS

1. Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
2. Master's Degree or similar education in Operations Research, Transportation, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline.
3. Holds Certificate of Professional Competence (CPC) National and International.
4. Experience with a contingent workforce during peak seasons.
5. Experience of being named on an Operators Licence within the Transport industry.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (here) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.