Transport and Service Provider Agent

Expeditors; London Borough of Hounslow; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Private Medical Insurance

Employee Assistance Programme

Pension Scheme

Life Assurance

Bike to work scheme

Employee Stock Purchase Plan

Training and Personnel Development

26 WFH days annually

Job summary

Expeditors in London is seeking a Transport Coordinator to manage the LHR district's local pickup and delivery requirements, coordinating with service providers and Expeditors' Ocean, Air and Road products. The role involves sourcing vehicles, planning cost-effective movements and leading daily service reviews with primary service providers.

You will provide KPI data, recommend policy or provider changes, and work with department managers to improve service quality and profitability in a dynamic

Qualifications

• Degree in Business, Logistics, or related field preferred but not required.
• Knowledge of local geography, routing options and transit times.
• Understanding of Expeditors policies including Health & Safety.

Responsibilities

• Source vehicles to deliver and collect shipments as required.
• Execute, maintain and develop the LHR local pickup and delivery program.
• Ensure vehicle movements use cost-effective routes to optimise costs.
• Lead, influence and collaborate with third party transport providers.
• Organise and lead daily service reviews with primary service providers.
• Provide quality operational data and KPI reporting.
• Make recommendations for policy or service provider changes.
• Collaborate with department managers to review requirements and performance.
• Develop new strategies to maintain or improve service quality and profits.

Skills

Organisation

Communication

Analytical thinking

Decision making

Time management

Education

Undergraduate degree in Business/Logistics/Supply Chain

Tools

Outlook

Excel

Power BI

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Responsible for the timely and accurate handling of all LHR District related pick-up and delivery transport requirements and the associated requirements for preferred service providers in the programme. The management of inland haulage for ocean containers and the respective service providers will also become a responsibility of this role. The role requires working very closely with Expeditors Service Providers and all internal Expeditors products (Ocean, Air and Road).

KEY RESPONSIBILITIES:

• Sourcing vehicles to deliver and collect shipments as required.
• Execute, maintain and develop the LHR local pickup and delivery program.
• Ensure all vehicle movements are planned using the most cost effective routes to optimise costs.
• Lead, influence and collaborate with the existing third party transport department.
• Organize and lead daily service reviews with primary service providers.
• Provide quality operational data & KPI’S
• Make recommendations for policy or service provider changes.
• Collaborate with department managers to review requirements and performance
• Develop new strategies to maintain or improve on the quality of service delivery and increase profits.

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

• Knowledge of local geography, traffic conditions, routing options, and transit times;
• Company policy and procedures of Expeditors (general, Security, Health & Safety and Compliance);
• Any local applicable transportation requirements (e.g., driver’s hours, road traffic local regulations etc)

Skills:

• Strong organisational, time management and the ability to work to tight deadlines.
• Must have excellent communication skills, both written, verbal and with proven abilities to listen;
• Basic level Office skills (Outlook, Excel, Power Bi etc.);
• Numerate, analytical & strong attention to detail
• Ability to develop, evaluate, and recommend different options.
• Committed, productive and flexible, adapts easily when changes occur

Behaviours:

• Team player with a positive attitude and willingness to help others;
• Can listen, understand and communicate effectively to achieve positive results;
• Supports the development of others around the transport strategy.

TRAINING AND QUALIFICATIONS:

Education and Experience:

• Undergraduate degree in Business, Logistics, Supply Chain, or other related field preferred by not required.

Expeditors offers excellent benefits:

• Private Medical Insurance
• Employee Assistance Programme
• Pension Scheme
• Life Assurance
• Bike to work scheme
• Employee Stock Purchase Plan
• Training and Personnel Development Programme
• 26 WFH days annually