Transport Administrator

Simarco International Limited; West Midlands Combined Authority; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading international logistics provider is seeking a Warehouse Administrator for their Stoke on Trent operation. This role focuses on transport coordination, customer service, and administrative support within a dynamic team. Candidates should have a strong background in transport administration and excellent IT and communication skills.

Benefits

25 days annual leave, plus 8 bank holidays

Company Pension Scheme

Discount platform with top retailers

Full training and support

Cycle to work scheme

Regular engagement initiatives

Learning Management System for continuous learning

Mental health forum for well-being support

Rewards & recognition program

Qualifications

• Proven experience in a transport administration role.
• Strong knowledge of driver hours and Working Time Directive regulations.
• Ability to manage a busy workload and prioritise effectively.

Responsibilities

• Plan and allocate consignments and collections for the local Palletforce fleet.
• Produce vehicle and load manifests, ensuring accurate customer paperwork.
• Handle calls and email queries with professionalism and efficiency.

Skills

Customer service

Communication

Organizational skills

IT skills

Team player

Education

GCSE in Maths and English

Job description

Job Title: Warehouse Administrator (Palletforce)

Location: Stoke on Trent

Salary: Industry-leading salary

Hours: Monday to Friday (40hrs per week) 10am to 7pm (1hr unpaid lunch)

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Are you a highly organised and proactive individual with experience in transport administration? We are currently seeking a Transport Administrator to join our dynamic Palletforce Transport Operations team. This is a fantastic opportunity to play a key role in the day-to-day coordination and efficiency of our transport network, where you will play a vital role in ensuring smooth warehouse operations and top-tier customer service!

Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team—apply today!

Key Skills and Qualifications to succeed in this role:

ØProven experience in a transport administration role

ØStrong knowledge of driver hours and Working Time Directive regulations.

ØExcellent customer service and communication skills.

ØAbility to manage a busy workload and prioritise effectively.

ØStrong IT skills with the ability to pick up new systems quickly.

ØRecognised pass rate for GCSE in Maths and English

ØA team player who can also work independently when needed.

Key duties & Responsibilities:

As a Transport Administrator, you will be responsible for planning and allocating Pallet Network consignments and collections, ensuring maximum efficiency and compliance. You will support our drivers and warehouse teams with accurate documentation and serve as a key point of contact between depots and customers.

ØPlan and allocate consignments and collections for the local Palletforce fleet, optimising vehicle usage and route efficiency.

ØProduce vehicle and load manifests, ensuring all customer paperwork is accurately prepared and delivered to the warehouse and drivers.

ØLiaise with drivers to coordinate returns to the depot and ensure smooth handovers.

ØAct as the main point of contact for Pallet Network depots and drivers, handling calls and email queries with professionalism and efficiency.

ØProvide excellent customer service support to both internal teams and external depots.

ØAssist the Line Manager with fleet headcount management and provide additional resources when required.

ØReact promptly to any operational issues or emergencies that arise during the day.

ØSupport any additional tasks as required by the Line Manager or a Company Director.

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform – including top retailers
• Full training and support
• Cycle to work scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Simarco Stars – rewards & recognition

Interested?
Apply today and take the next step in your transport and logistics career with us.