Transport Administrator

DX; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics company in Nottingham is looking for a Traffic Clerk to provide administrative support for traffic and warehousing operations. The role involves ensuring operations comply with company procedures and handling various inquiries. Ideal candidates should have experience in logistics and exhibit strong communication skills. Competitive pay and excellent career progression opportunities are available.

Benefits

Competitive Rates of Pay

20 days holidays increasing with service

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme

DX Discounts Portal

Career progression opportunities

Qualifications

• Experience in traffic, warehousing, or logistics operations is preferred.
• Strong communication skills for dealing with customers and drivers.

Responsibilities

• Ensure all traffic and warehousing operations follow company procedures.
• Support the traffic operation management with communication and guidance.
• Complete all administrative tasks per company requirements.
• Handle customer/driver inquiries effectively.
• Achieve service level targets and KPIs.
• Escalate service complaints to ensure resolution.

Skills

IT literate

High competence in Excel

Good local geographical knowledge

Job description

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The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.

Key responsibilities

• Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
• Supporting the on the road management of the traffic operation through communication and guidance
• Ensuring all required administrative tasks are completed in line with company requirements
• Dealing with customer / driver enquiries in a polite and effective manner
• Ensure service level targets and KPI’s are achieved by maximising fleet utilisation
• IT literate; with a high competence in Excel
• Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
• Knowledge of warehousing operations

Additional information on this role

It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!