Transport Administrator

Uniserve; Northampton; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading logistics provider in Northampton seeks a Transport Administrator to ensure timely delivery and outstanding customer service. The ideal candidate will have strong communication skills, an eye for detail, and experience in logistics. Responsibilities include managing bookings, maintaining data, and resolving transport issues. This role offers a competitive salary, bonuses, and several attractive perks, including a pension scheme and free eye tests.

Benefits

Competitive Salary

Discretionary Bonus

Pension Scheme

Annual Salary Review

Free Eye Test and £49 Vouchers towards Glasses

Interest-Free Company Loan

Free On-Site Parking

Cycle to work scheme

Referral Bonus £750

Care First Lifestyle Programme

Flu Jabs Annually

Life Assurance

Electric Vehicle Charging Points at Work

Flexible Career Pathway

Supply Chain Academy Education Courses

Qualifications

• Strong communication and interpersonal skills.
• Exceptional organizational skills and attention to detail.
• Previous experience in a logistics or transport coordination role is preferred.

Responsibilities

• Handle incoming bookings via phone/email and collaborate with planners.
• Keep our customers informed with timely updates and solutions.
• Accurately input and maintain transport data in internal systems.
• Manage and resolve transport-related issues professionally.
• Verify transport invoices and ensure proof of delivery are collected.

Skills

Communication skills

Organizational skills

Problem-solving

Interpersonal skills

Customer-first mindset

Tools

Transport Management Systems (TMS)

Excel

Outlook

Word

Job description

At Uniserve, we move goods and power growth for businesses across the globe. As the UK’s largest privately owned logistics and global trade management provider, we combine smart technology, deep expertise, and a passion for doing things better.

We’re now looking for a Transport Administrator to join our high-performing Transport team. If you're organised, people-focused, and thrive in a fast-paced environment, this could be your next great opportunity.

As a Transport Administrator, you will play a pivotal role in ensuring goods are delivered on time and in full, while providing outstanding customer service. From booking management to real-time problem solving, you’ll help keep things moving — literally.

What You’ll Be Doing

Booking & Planning: Handle incoming bookings via phone/email and collaborate with planners to optimise routes and vehicle usage.
Customer Focus: Keep our customers informed with timely updates and solutions.
Data Management: Accurately input and maintain transport data in internal systems.
Relationship Building: Work closely with hauliers and customers to build strong, lasting relationships.
Problem Solving: Swiftly manage and resolve transport-related issues with professionalism.
Invoice & POD Management: Verify transport invoices and ensure proof of delivery (PODs) are collected and shared.
Team Support: Collaborate with and support colleagues across the wider transport team.
What You’ll Need

Strong communication and interpersonal skills.
Exceptional organisational skills and attention to detail.
Experience with Transport Management Systems (TMS) – desirable.
IT proficiency (Excel, Outlook, Word).
Customer-first mindset and proactive problem-solving approach.
Ability to thrive under pressure and manage competing priorities.
Previous experience in a logistics or transport coordination role is preferred.
Benefits:

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

Competitive Salary: We value your skills and commitment.
Discretionary Bonus: Because your hard work deserves to be rewarded.
Pension Scheme: We've got your future covered.
Annual Salary Review: Your growth matters to us.
Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
Interest-Free Company Loan: We're here to support you.
Free On-Site Parking: Convenient and hassle-free.
Cycle to work scheme
Referral Bonus £750: Spread the word and earn some extra cash.
Care First Lifestyle Programme: Because your well-being matters.
Flu Jabs Annually: Stay healthy, on us!
Life Assurance: We've got you covered.
Electric Vehicle Charging Points at Work: Embrace sustainable transport.
Flexible Career Pathway.
Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.