Transport Administrator

www.findapprenticeship.service.gov.uk - Jobboard; Glasgow; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

A regional logistics company in Glasgow is seeking a proactive Transport Administrator to coordinate deliveries and manage customer communications. Key responsibilities include scheduling drivers, monitoring deliveries, and maintaining professional communication. Strong organisational and communication skills along with proficiency in Microsoft 365 are essential. The role allows for hybrid working once fully competent.

Benefits

Annual Leave: 28 days

Hybrid working flexibility

Qualifications

• Proficiency in Microsoft 365, especially Excel.
• Strong organisational and communication skills.
• Experience in logistics, administration, or customer service is preferred.

Responsibilities

• Book and schedule drivers for transport jobs.
• Monitor deliveries using tracking systems.
• Process orders via supplier platforms and email.
• Input job details into internal systems.
• Maintain professional communication with customers.

Skills

Organisational skills

Communication skills

Proficiency in Microsoft 365

Self-management

Experience in logistics

Job description

Job Summary

We are seeking a proactive and detail-oriented Transport Administrator to join our logistics team. This role involves coordinating deliveries, scheduling drivers, and managing customer communications. You’ll play a key role in ensuring our transport operations run smoothly and efficiently.

Location: Morris Park, Glasgow, G5 0YE
Salary: £25,397 (pro rata)
Hours: Up to 40 hours per week, Monday to Friday (to be agreed)
Annual Leave: 28 days (including statutory holidays)
Remote Working: Hybrid – flexibility to work from home once fully competent

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Main Duties

• Book and schedule drivers for transport jobs.
• Monitor deliveries using tracking systems and resolve any issues or delays.
• Receive and process orders via supplier platforms, email, and telephone.
• Input job details into internal systems accurately.
• Bid on jobs and negotiate pricing with customers.
• Maintain professional communication with customers and drivers.
• Work independently to meet deadlines and ensure service quality.
• Assist with bid writing and contract submissions.
• Take a flexible approach to ensure all transport orders are fulfilled.
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Additional Duties

You may also be asked to support other areas of the business, including:

Administration & Office Support
• Handle incoming calls, emails, and correspondence.
• Maintain filing systems and manage office supplies.

Client Communication & Quoting
• Respond to customer enquiries and prepare job quotes.

Invoicing & Finance
• Generate invoices, track payments, and assist with basic bookkeeping.

Proof of Delivery (POD)
• Send PODs to clients and resolve documentation issues.

Compliance
• Support ISO9001 and ISO14001 systems and prepare audit documentation.
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Skills and Experience Required:

• Strong organisational and communication skills.
• Proficiency in Microsoft 365, especially Excel.
• Ability to self-manage and prioritise tasks.
• Experience in logistics, administration, or customer service (preferred).
• Familiarity with ISO standards (desirable).
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