Transport Administrator

WR Logistics; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company is seeking a detail-focused Transport Administrator in Hinckley, UK. You will manage operations including POD retrievals, liaise with drivers and customers, and maintain accurate records. Successful candidates will have prior experience in transport administration and excellent organisational skills. A competitive salary of £28,000 plus bonuses is offered, along with opportunities for career development.

Benefits

Bonus scheme

22 days holiday + 8 bank holidays

Auto-enrolment pension scheme

Supportive team culture

Career development opportunities

Qualifications

• Previous experience in a transport environment.
• Strong organisational skills with a background in administration.
• Proficient in Microsoft Office.
• Confident communicator with a professional telephone manner.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Manage all POD retrievals and requests.
• Progress chase loads, contacting drivers/hauliers for updates.
• Prepare and update unbilled weekly reports.
• Build and maintain collection & delivery KPIs.
• Liaise daily with customers and hauliers to ensure smooth operations.
• Update transport platforms and maintain accurate records.

Skills

Organisational skills

Proficient in Microsoft Office

Attention to detail

Effective communication

Job description

Transport Administrator

Location: Hinckley

Salary: 28,000 + Bonus Scheme

Hours: Monday to Friday, 08:00 - 17:00

Overview

Keep Operations Moving with Precision

Are you an organised, detail-focused professional with experience in transport administration? Join our transport department and play a vital role in keeping our operations running smoothly. We're looking for a Transport Administrator who thrives in a fast-paced, targeted environment and enjoys balancing accuracy with excellent customer service.

What You'll Get

• From 28,000 (DOE)
• Bonus scheme
• 22 days holiday + 8 bank holidays
• Auto-enrolment pension scheme
• Supportive team culture and modern office environment
• Real opportunities for career development and progression

What You'll Do

• Manage all POD retrievals and requests
• Progress chase loads, contacting drivers/hauliers for updates
• Prepare and update unbilled weekly reports
• Build and maintain collection & delivery KPIs
• Liaise daily with customers and hauliers to ensure smooth operations
• Update transport platforms and maintain accurate records
• Manage and analyse spreadsheets effectively
• Work confidently towards departmental targets

What We're Looking For

You're organised, proactive, and comfortable communicating with drivers, hauliers, and customers. You take pride in accuracy, thrive under deadlines, and enjoy being part of a collaborative transport team.

Essential Experience & Skills

• Previous experience in a transport environment (essential)
• Background in administration with strong organisational skills
• Proficient in Microsoft Office (Word, Excel)
• Confident communicator with a polite, professional telephone manner
• High attention to detail and ability to manage multiple tasks simultaneously