Transformation Workstream Analysts

Thames Water Utilities Limited; Old Warren; Hybrid; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement

Pension scheme

Medical assessments

Cycle to Work

Life assurance

Job summary

Thames Water is seeking a Transformation Workstream Analyst to join the Finance Transformation function. You will analyse business challenges, document requirements and recommendations, and support the delivery of multi-workstream initiatives.

The role focuses on data-driven insights, governance preparation and cross-functional collaboration. You will work with senior stakeholders, develop artefacts, and help shape future-state processes within a large utility transformation programme.

Qualifications

• In-depth post-qualification experience in transformation, consulting, programme delivery, business improvement or finance transformation.
• Experience producing high-quality presentations, reports and structured documentation.
• Strong analytical, problem-solving and critical-thinking capabilities.
• Experience gathering, analysing and synthesising information from multiple sources.
• Experience facilitating workshops and engaging with stakeholders at different levels of an organisation

Responsibilities

• Analyse current processes, operating models, controls, systems, data and org structures across workstreams.
• Document requirements and recommendations from workshops and stakeholder engagement.
• Develop artefacts: presentations, reports, decision papers and supporting analysis.
• Support design of future-state processes, governance, and business solutions.
• Provide analytical support, track progress and contribute to governance forums.

Skills

Transformation experience

Analytical skills

Presentation/reporting

Stakeholder engagement

Workshop facilitation

Excel

PowerPoint

Data analysis

Education

ACA/ACCA/CIMA

Tools

Power BI

Visio

Excel

Job description

As the UK’s largest water company, we are taking action for a new world of water - fixing the problems of today, and building resilience for tomorrow. Finance and Commercial are embarking on a multiyear transformation journey programme to transform our function – the way we are organised, the systems we use, the processes we have in place and the data we rely on. As a function we need to develop “FTSE Fit” capabilities across our people, processes, systems and data to effectively support a business of this significance.

The Workstream Analyst will work closely with Workstream Leads, subject matter experts, business stakeholders and delivery partners to analyse business challenges, develop recommendations, coordinate delivery activities and support the successful implementation of change. Analysts may support multiple workstreams simultaneously, depending on programme priorities and business needs.

What you will be doing as Transformation Workstream Analyst

Analysis and Workstream Delivery Support

• Support current-state assessments across processes, operating models, controls, systems, data and organisational structures.
• Gather, structure and document information, requirements, assumptions and recommendations from workshops, interviews and stakeholder engagement activities.
• Develop high-quality workstream artefacts, including presentations, reports, decision papers and supporting analysis.
• Support the design and development of future-state processes, operating models, governance arrangements and business solutions.

Problem Solving and Insight

• Analyse qualitative and quantitative information from multiple sources to identify trends, issues, opportunities and improvement areas.
• Support root cause analysis and problem-solving activities across workstreams.
• Assess business impacts, risks, dependencies and implementation considerations.
• Develop evidence-based recommendations to support decision-making.
• Present complex information clearly and concisely for operational and senior stakeholders.

Governance and Programme Support

• Support workstream planning, milestone tracking and delivery activities.
• Maintain action, risk, issue, assumption and dependency logs and proactively identify mitigations and escalation of critical items.
• Prepare materials for governance forums, workshops and stakeholder meetings.
• Track progress against agreed deliverables and support benefits realisation activities.
• Provide analytical support to the Workstream Lead and programme governance forums.

Stakeholder Engagement and Collaboration

• Build effective working relationships with business stakeholders, subject matter experts and delivery partners.
• Facilitate workshops, interviews and working sessions to gather information and align stakeholders.
• Work collaboratively across multiple transformation workstreams to identify and manage interdependencies.
• Support and challenge change impact assessments, readiness plans and stakeholder engagement strategies.
• Support communication, change and adoption activities where required.
• Contribute to a positive, collaborative and outcome-focused team environment.

Data and Analytical Support

• Support data gathering, validation and analysis activities required by the workstream.
• Assist in developing metrics, reporting and insights to support programme objectives.
• Ensure analysis and reporting outputs are accurate, complete and fit for purpose.
• Collaborate with business and technical teams to support informed decision-making.

What you should bring to the role?

• In-depth post-qualification experience in transformation, consulting, programme delivery, business improvement or finance transformation
• Experience producing high-quality presentations, reports and structured documentation.
• Strong analytical, problem-solving and critical-thinking capabilities.
• Experience gathering, analysing and synthesising information from multiple sources.
• Experience facilitating workshops and engaging with stakeholders at different levels of an organisation
• Qualified ACA, ACCA or CIMA accountant, or equivalent relevant experience
• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• Strong attention to detail, prioritisation and time management, resilient under pressure
• Comfortable working in matrix teams and liaising with senior stakeholders
• Proficiency in Microsoft Excel and PowerPoint.
• Experience working on finance transformation programmes
• Experience with reporting and visualisation tools (e.g. Power BI), process mapping tools (e.g. Visio) and workshop facilitation techniques.
• Understanding of finance processes, controls and governance. e.g. R2R, P2P, O2C, FP&A
• Experience supporting organisational change initiatives.
• Experience working alongside consulting firms or third-party delivery partners.
• Exposure to ERP, EPM, reporting or technology-enabled transformation programmes.
• Experience with workshop facilitation

What’s in it for you?

These are exceptional opportunities to join Thames Water at a pivotal moment in its historic transformation journey. As part of the Finance Transformation team, you’ll play a key role in driving meaningful change, collaborating with senior stakeholders across the business and helping shape the future of the organisation. In return, you’ll benefit from the chance to develop your skills, broaden your experience and build a rewarding long-term career with a company that is committed to investing in its people and offering outstanding opportunities for progression.

• Competitive salary of up to £65,000 per annum, depending on experience
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Performance-related pay is directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Personal Medical Assessments – Open to all once a year
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.