Transformation Project Manager

UCL; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Join UCL as a Transformation Project Manager, where you will lead critical transformation projects aimed at modernizing operations and enhancing staff experience. This role offers a unique opportunity to make a meaningful impact in a fast-paced environment, through collaboration and innovative problem-solving.

Qualifications

• Experience in delivering complex transformation initiatives in large organizations.
• Strong project management skills with a focus on service improvement.
• Collaborative approach to stakeholder engagement across various levels.

Responsibilities

• Lead end-to-end delivery of transformation projects.
• Translate strategic goals into practical plans.
• Engage and align stakeholders to ensure successful outcomes.

Skills

Project Management

Stakeholder Engagement

Transformation Initiatives

Service Design

Job description

We are UCL: a diverse community with the freedom to challenge and think differently. From cancer research to climate change, dementia to social inequality, the world is facing huge challenges and we're determined to solve them. There has never been a more exciting time to join the Strategic Change team, as we build and shape a set of change programmes to deliver UCL's operational strategy. You'll be joining our growing team of exceptionally ambitious and passionate individuals who are dedicated to achieving great success. The Strategic Change Office was set up to turn UCL's bold ambitions into action. This is your chance to be part of shaping a high-performance portfolio office from the ground up. As part of the wider Strategic Change Team, you'll have the opportunity to bring fresh ideas, create meaningful impact, and help drive transformation across the institution. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets.

About the role

This is a pivotal role at the heart of a major transformation programme, focused on reimagining how services are delivered and experienced. As Transformation Project Manager, you will lead the end-to-end delivery of one of the projects that will streamline operations, modernise systems, and improve the day-to-day working lives of staff across the organisation.

You'll play a key role in turning ambitious ideas into actionable plans, working closely with the Transformation Programme Manager, senior leaders, delivery teams, and subject matter experts to ensure projects are delivered on time, within budget, and with measurable impact. This role offers the opportunity to shape change across people, process, and technology, supporting a service-by-service redesign that puts user needs and operational efficiency at its core. If you're looking to make a meaningful difference in a dynamic, high-impact environment, we'd love to hear from you.

This role is eligible for hybrid working with a minimum of 2 days on site.

This role does not meet the eligibility requirements for sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require the right to work in the UK to carry out this role.

About you

You are a proactive and driven project management professional with a strong track record of delivering complex transformation initiatives in large, matrixed organisations. Comfortable navigating ambiguity, you bring clarity and structure to fast-paced environments and thrive on translating strategic goals into practical, deliverable plans. You have a deep understanding of how people, process, and technology intersect, and you're passionate about improving services that enable colleagues to work more efficiently and effectively.

With a collaborative and confident approach, you excel at engaging a broad range of stakeholders - from senior leaders to frontline teams - building trust and alignment across functions. You're experienced in managing interdependencies, risks, and business readiness, and have worked closely with subject matter experts to co-design future-state services, roles, and operating models. Whether leading delivery, coordinating resources, or embedding continuous improvement, you bring precision, empathy, and a commitment to impact in everything you do.

Please use the cover letter upload option to explain how you meet the criteria outlined in the person specification.

The job description and person specification can be accessed at the end of the page. To apply, please click the 'Apply Now' button.

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

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As well as the exciting opportunities this role presents, we also offer great benefits. Please visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.

Athena Swan Status Statements

• Our department holds an Athena SWAN Gold award, in recognition of our long-term commitment and 'beacon' status in advancing gender equality.

You can read more about our commitment to Equality, Diversity and Inclusion here : https://www.ucl.ac.uk/equality-diversity-inclusion/