Transformation Programme Manager

IAG Cargo; Hounslow; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Staff travel benefits

Flexible holiday policy

Learning & language courses

Wellbeing facilities

Perks at work discounts

Job summary

IAG Cargo is seeking a proven transformation leader to drive and deliver complex change programmes. You will lead a team of around five project managers within the Transformation Leadership Team, planning and governing programmes, managing risks, issues and resources, and ensuring clear communication to stakeholders across the organisation.

This role requires exceptional leadership, strategic thinking and delivery under pressure, with a focus on continuous process improvement and business

Qualifications

• Proven project management and change management experience.
• Experience leading large cross-functional transformation programmes.
• Strong stakeholder management including senior leaders.

Responsibilities

• Lead a team of ~5 direct reports and be part of Transformation Leadership Team.
• Plan and deliver core transformational projects in line with guidelines.
• Define programme controls and manage progress, risks and resources.
• Ensure clear communications to stakeholders and drive continuous improvement.
• Embed change and build strong relationships with business owners.

Skills

People leadership

Change management

Stakeholder management

Communication

Analytical skills

Lean/Six Sigma

Project management

Cross-functional collaboration

Tools

MS Project

Excel

PowerPoint

Job description

Looking for a challenge in one of the world's largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to groundbreaking tech, gold bullion to avocados and everything in between. We move cargo that positively impacts society worldwide. Whatever people need, wherever they are. At IAG Cargo we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). Powered by five airlines, our reach is truly global – but it’s the impact we make that defines us. At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, that is Trusted to Deliver.

About The Role

• Lead a team of ~5 direct reports and operate as part of the Transformation Leadership Team
• Develop, support and effectively performance a team of Project Managers as well as wider Transformation team
• Planning and delivery of core transformational projects in line with internal control and financial guidelines
• Define and manage the criteria for control of programmes of work, creating an environment where all aspects of the programme (progress/issues/risks/resources) are effectively managed.
• Present an accurate view of programme deliveries; ensuring change control is managed tightly. Identify and facilitate trade-offs within and outside managed programmes as appropriate.
• Ensure effective resource planning, working closely with resource owners to ensure effective allocation of common resources and skills within the IAG Cargo.
• Ensure effective communication to all stakeholders.
• Challenge focus of the change projects to meet targets and initiate extra activities wherever gaps are identified.
• Provide adhoc consultancy to departmental managers on standardised IAG Cargo project management principles, techniques, methods and tools.
• Facilitate delivery through a culture of continuous improvement, acting as a champion for driving day-to-day process improvement, facilitating workshops for your projects as required
• Relationship and supplier management with external suppliers and key stakeholders to ensure design and delivery solutions meet business needs
• Embed change into the organisation at all levels
• Build and sustain strong working relationships with accountable business owners and senior managers on all projects, acting as a trusted advisor and business partner in the successful delivery of project
• Lead and deliver process improvement initiatives by analysing, redesigning, and implementing efficient, customer-focused business processes using Lean/Six Sigma methodologies across your projects

What You’ll Do

• Strong people leader with ability to motivate cross functional teams
• Proven change management experience
• Excellent communication skills both written and verbal
• Strong analytical and reporting skills
• Able to create "one team" approach across disparate members of project teams by sharing best practice and common programme/department goals
• Excellent influencing skills
• Ability to translate a strategic approach to a set of project deliverables
• Proven ability to work under pressure and manage complex and often unique issues creating relevant clarity in areas of ambiguity to force decisions.
• Demonstrates resilience
• Ability to make constructive challenge

It's All About You

What you’ll bring to IAG Cargo:

• Proven project management/change management experience demonstrated by a successful track record of managing complex change programmes to cost, quality and time
• Broad experience of working on change projects in a variety of business areas.
• Experience of working within a fast-paced, changeable environment with new technology/products and working practices.
• Solid stakeholder management, including senior management, warehouse staff, and external supplier management
• Desktop tools including Excel, PowerPoint, MS Project, etc
• People management

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Diversity and Inclusion

Our recruitment procedures positively support our diversity and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.