Transformation Manager, Delivery Assurance Specialist

BT Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in London is seeking an Assurance & Stage Gate Specialist to ensure the successful delivery of its transformation portfolio. The role involves leading the development of a data-driven assurance framework and conducting critical reviews to mitigate risks. Applicants should have strong analytical and communication skills, with relevant experience in project management methodologies. Competitive benefits include a 10% bonus and generous leave policies.

Benefits

10% on target bonus

BT Pension scheme

25 days annual leave

24/7 private virtual GP appointments

World-class training and development opportunities

Qualifications

• Experience leading assurance projects and multiple stakeholders.
• Proficiency in project management methodologies like Agile and Waterfall.
• Expertise in risk management principles and assurance frameworks.

Responsibilities

• Develop a data-driven assurance framework.
• Conduct risk-based assurance reviews across project lifecycle.
• Champion continuous improvement in assurance methodologies.

Skills

Data-driven assurance framework

Advanced analytics

Risk management

Communication skills

Analytical skills

Mentoring

Tools

Power BI

Tableau

Job description

Overview

The Assurance & Stage Gate Specialist plays a critical role in ensuring the successful delivery of our transformation portfolio by providing a first line, independent assurance and rigorous stage gate review capability. This role ensures that projects adhere to governance standards, deliver expected value, and mitigate potential risks proactively. By embedding a robust, data-driven assurance framework and integrating it into the planning and delivery cycles, the specialist drives accountability and enables early identification of issues, ensuring transformation efforts deliver measurable value and remain aligned with current and future strategic goals. This is a critical enabling role, providing independent oversight and driving continuous improvement across the programme.

Responsibilities

• Lead the development and implementation of a data-driven assurance framework, leveraging advanced analytics and visualisation tools (e.g., Power BI, Tableau) to provide comprehensive insights into programme performance and risk.
• Conduct proactive, risk-based assurance reviews across all stages of the project lifecycle, identifying and escalating potential issues early to prevent delays and cost overruns.
• Conduct rigorous assurance reviews at each stage gate, producing concise executive summaries that highlight key findings, risks, and opportunities for improvement, ensuring programme/ project readiness for stage advancement and alignment with governance standards.
• Champion a culture of continuous improvement, identifying and implementing best practices in assurance methodologies and tools to enhance efficiency and effectiveness.
• Mentor and coach junior team members, fostering a high-performing team culture focused on quality assurance and risk mitigation.
• Develop and maintain a comprehensive library of assurance templates, tools, and best practices, accessible to all programme teams.
• Collaborate with stakeholders across various departments to ensure alignment on assurance methodologies and reporting.
• Deep understanding of project management methodologies (Agile, Waterfall, Hybrid) and assurance frameworks (e.g., ISO 9001, COBIT).
• Proven ability to lead and deliver complex assurance projects, managing multiple stakeholders and competing priorities.
• Excellent communication and presentation skills, capable of tailoring information to diverse audiences (technical and non-technical).
• Transformation skillset, with the ability to implement frameworks and approaches in an evolving portfolio environment.
• Strong analytical and problem-solving skills, with the ability to identify root causes and develop effective mitigation strategies.
• Advanced knowledge of risk management principles and techniques, including qualitative and quantitative risk assessments approaching stage gates.
• Experience in developing and implementing continuous improvement plans, driving efficiency and effectiveness across assurance frameworks and stage gate criteria for technology-enabled delivery programmes (e.g., ITIL).
• Comprehensive understanding of stage gate methodologies and their application in ensuring project success and compliance with governance standards.
• Experience in leading and delivering complex assurance projects within large-scale, technology-enabled transformation programmes.
• Experience in developing and implementing data-driven assurance frameworks, leveraging advanced analytics and visualisation tools.
• Track record of mentoring and coaching junior team members, fostering a high-performing team culture.
• Experience working with senior stakeholders and Executive teams, effectively communicating complex information and influencing decision-making.
• Proven ability to adapt assurance methodologies to different project contexts and organisational requirements.
• Experience in developing and implementing continuous improvement plans, driving efficiency and effectiveness.
• Experience with different assurance frameworks and methodologies.

Company and Benefits

• With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
• We’re a global leader for secure connectivity and collaboration platforms for businesses of all sizes. We value diversity and inclusion and believe in making a positive impact.
• We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
• As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best.

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents—no matter how your family is made up.
• Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer's leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes