Transformation Manager , Data and Tooling Specialist

BT Group; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in London is seeking a Data & Tooling Specialist to manage and enhance the PMO's digital reporting infrastructure. You will administer tools like Power BI and JIRA, develop dashboards, and ensure data accuracy. The role demands expertise in reporting and a strong understanding of data quality principles, with benefits including a bonus, pension scheme, and extensive training opportunities.

Benefits

10% on target bonus

BT Pension scheme, 5% Employee contribution

25 days annual leave

24/7 private virtual GP appointments

World-class training and development opportunities

Qualifications

• Proficient in managing and configuring tools like Power BI, JIRA, Smartsheet, ServiceNow.
• Experience in connecting multiple data sources and ensuring seamless data flow.
• Strong understanding of data quality, consistency, and integrity principles.

Responsibilities

• Administer and optimise PMO tools and reporting platforms.
• Ensure seamless integration between project management tools and reporting systems.
• Develop and maintain dashboards and reports for project tracking.

Skills

Power BI

JIRA

Smartsheet

ServiceNow

Power Automate

Python

SQL

Job description

Overview

The Data & Tooling Specialist plays a critical role in managing and enhancing the PMO's digital reporting infrastructure. This role ensures that tools and reporting systems effectively support Transformation & Delivery both now and in the future. Maintains the integrity of initiative data and enables data-driven decision-making across the organisation by providing accurate, timely, and actionable insights to drive operational excellence and strategic alignment. Adapts to new business and technology-driven objectives to support the programme and its initiatives, providing targeted information from key data metrics.

Responsibilities

• Administer and optimise PMO tools and reporting platforms (e.g., Power BI, JIRA, Smartsheet, ServiceNow, etc.).
• Ensure seamless integration between project management tools and reporting systems.
• Evaluate and implement new tools to improve reporting efficiency and data accuracy.
• Anticipate future data needs, identify potential data sources, and design scalable and robust data & tooling solutions.
• Develop and maintain dashboards and reports to support project tracking, portfolio health, and executive decision-making.
• Automate recurring reports to provide timely delivery of insights to stakeholders.
• Conduct regular audits of data quality, consistency and integrity across systems.
• Maintain metadata and documentation for data sources and reporting logic.
• Act as the point of contact for tooling and queries within the PMO.
• Foster a data-literate culture through training and support to users on tools and dashboards.
• Work closely with IT and data teams to resolve system issues and implement enhancements.

Qualifications

• Highly proficient in managing and configuring tools like Power BI, JIRA, Smartsheet, or ServiceNow.
• Ability to design and maintain dashboards that support project tracking and executive reporting.
• Experience connecting multiple data sources and ensuring seamless data flow across systems.
• Strong understanding of data quality, consistency, and integrity principles.
• Familiarity with automating reporting processes using tools like Power Automate, Python, or SQL.
• Ability to maintain clear documentation of data sources, logic, and reporting structures.
• Skilled in gathering data and tooling requirements and translating them into technical solutions that address current and future programme needs.
• Ability to troubleshoot tool issues and identify opportunities for improvement.
• Supporting adoption of new tools or enhancements across delivery teams.
• Understanding of user roles, permissions, and data security within reporting platforms.
• Experience in a PMO, delivery, or operations environment.
• Hands-on experience on project management platforms.
• Proven track record of building dashboards for business stakeholders.
• Experience maintaining data accuracy and integrity across systems.
• Experience supporting delivery teams with tooling and data insights.
• Experience supporting teams on tooling adoption and best practices.
• Familiarity with maintaining documentation and enforcing data & reporting standards.
• Demonstrated ability to identify and implement tooling or reporting enhancements.
• Experience driving end-to-end data automation.

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: 18 weeks of full pay, 8 weeks at half pay, and 26 weeks at the statutory rate. For all parents, no matter how your family is made up.
• Enhanced women's health support: including menopause support, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service.
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks of carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes