Transformation Manager

WhyHireWrong?; Harrow; On-site; GBP 90,000 - 120,000; Full time

Job summary

WhyHireWrong? is seeking a consultant-in-residence to own a customer transformation from pilot to enterprise-wide deployment, delivering measurable P&L impact without focusing on generic project management.

You will build investment-grade business cases, lead discovery across functions, influence executive boards, and scale programs while shaping how engagements are structured and measured. Travel to Prague for on-sites and alignment rounds.

Qualifications

• Led large-scale operational or digital transformation programs with measurable P&L impact.
• Experience in retail, FMCG, or CPG environments with relevant processes.
• Proven ability to present to executive leadership and influence decisions with data.
• Ownership of outcomes, not just delivery or satisfaction metrics.
• Comfort building new roles and playbooks from scratch.

Responsibilities

• Own the customer's transformation end-to-end from pilot to deployment.
• Build ROI-focused business cases and present recommendations to C-level.
• Lead discovery across functions like category management, supply chain, finance.
• Present to executive boards and defend the case with data.
• Scale engagements from pilots to multi-million programs and drive adoption.
• Shape the transformation function, define structure and success metrics.
• Travel to Prague for on-sites and alignment.

Skills

Strategic transformation

Retail / CPG domain

C-level communication

Business case development

Ambiguity navigation

Job description

I represent an early-stage AI operations platform that automates end-to-end workflows for retail and CPG enterprises. The client name stays discreet until you're in process. Founded by a serial entrepreneur (Rohlik Group). Strong traction, real customers, early stage.

This is a consultant-in-residence role. You build a new function from scratch: owning the customer's business transformation, delivering measurable P&L impact, and expanding from pilot to enterprise-wide adoption. Not customer success. Not project management.

Responsibilities

• Own the customer's transformation end-to-end. From initial pilot through enterprise-wide deployment. You are accountable for business outcomes, not feature adoption.
• Build investment-grade business cases for every engagement. Baseline current operations, model the ROI, and present recommendations to C-level stakeholders. You sell through expertise and evidence, not relationships.
• Lead discovery across customer functions: category management, supply chain, finance operations. Identify where automation drives measurable margin or cost impact.
• Present to and influence executive boards. You operate as a trusted advisor. When challenged, you rebuild the case with sharper data and come back stronger.
• Scale from pilot to multi-million dollar programs. Identify the next highest-impact workflows, build the investment case for each, and drive adoption across the organization.
• Shape the transformation function as it grows. Define how engagements are structured, how success is measured, and how insights compound. Build the playbook from scratch.
• Travel to Prague for customer on-sites, internal alignment, and the final interview stages.

Real Requirements (must-haves, No Nice-to-haves)

• Strategic transformation leadership. You have led significant operational or digital change programs that delivered measurable business outcomes. You can name the baseline, the change, and the P&L impact.
• Retail or CPG domain experience. Your background includes hands-on project work within retail, FMCG, or CPG environments. You understand category management, supply chain operations, or finance processes in that world.
• C-level communication and influence. You have presented to and been challenged by executive leadership. You build data-backed business cases and sell through credibility, not authority or tenure.
• Ownership of business outcomes, not just delivery. Your track record is measured in margin improvement, cost reduction, or revenue impact. Not features launched, projects completed, or satisfaction scores.
• Building from ambiguity. You have operated in environments where the role, process, or organization didn't exist yet. You built it. You're comfortable without a playbook and write your own.

Preferred But Not Required

• Experience in management or strategy consulting (advisory, not industry-only background)
• Familiarity with automation, AI, or operations platforms
• Experience expanding a pilot engagement into an enterprise-wide program

EU AI Act compliance

I use TeamTailor's built-in Co-Pilot to extract signals from CVs, but the screening decision belongs to a human person. No automated decisions are made about your candidacy.