Transformation Lead - Digital B8b (AfC Band 8b) - Admin & Clerical - Royal Surrey NHS Foundatio[...]

Royal Surrey NHS Foundation Trust; Guildford; On-site; GBP 64,000 - 75,000; Full time

Job summary

Ein innovatives NHS Trust sucht einen Transformation Lead (Digital), um die digitale Patientenreise zu revolutionieren. In dieser spannenden Rolle sind Sie verantwortlich für die Leitung von Veränderungsprojekten und die Implementierung technologischer Lösungen, die die Gesundheitsversorgung verbessern. Sie arbeiten eng mit verschiedenen Stakeholdern zusammen, um sicherzustellen, dass die Projekte erfolgreich umgesetzt werden. Ihre Fähigkeiten im Programmmanagement und Ihre Erfahrung in der Gesundheitsversorgung sind entscheidend, um nachhaltige Ergebnisse zu erzielen. Wenn Sie leidenschaftlich daran interessiert sind, das Gesundheitswesen zu transformieren und einen positiven Einfluss auf das Leben der Patienten zu haben, dann ist dies Ihre Chance.

Benefits

Umfassendes Gesundheits- und Wellnessprogramm

Berufliche Entwicklungsmöglichkeiten

Investitionen in neue Ausrüstung

Flexible Arbeitszeiten

Qualifications

• Erfahrung im Programm- und Portfoliomanagement in komplexen Organisationen.
• Nachweisliche Erfolge in der Umsetzung von Veränderungsinitiativen.

Responsibilities

• Leitung der digitalen Transformation zur Verbesserung der Patientenerfahrung.
• Koordination aller Elemente des Programm- oder Projektlebenszyklus.

Skills

Programm- und Portfoliomanagement

Change Management

Stakeholder-Management

Qualitätsverbesserung (QI)

Lean Methodik

Six Sigma

Education

Bachelorabschluss

Masterabschluss oder gleichwertige Erfahrung

Tools

Prince II

MSP

Job description

Employer Royal Surrey NHS Foundation Trust Employer type NHS Site Royal Surrey NHS Foundation Trust Town Guildford Salary £64,337 - £74,415 (per annum) pro-rata -includes high cost area supplements (HCAS) Salary period Yearly Closing 22/05/2025 23:59

AfC Band 8b

Job overview

Are you an experienced Digital and Transformation professional driven by a desire to make a real difference in people's lives? Do you thrive in dynamic, complex environments and possess the skills to inspire, engage, and support teams to achieve sustainable results at pace? Are you eager to play a pivotal role in shaping an innovative digital roadmap that will revolutionise health and care delivery for Royal Surrey patients?

We are seeking highly motivated individuals who bring a robust foundation in programme and portfolio management, coupled with a proven track record in delivering complex change initiatives, to lead delivery of transformation projects. Success in this role requires a blend of humility, resilience, and the ability to navigate a challenging, multifaceted stakeholder landscape.

Our digital transformation portfolio is largely focused on supporting organisational change alongside implementation of technological solutions, embedding new ways of working and facilitating a change in practice to embrace new technology. The initial priority of this role will be focused on leading the ‘Digitising the Patient Experience’ portfolio, which includes our patient portal as well as work to improve how we communicate and engage with our patients digitally.

Main duties of the job

The Transformation Lead’s purpose is to take responsibility for the effective delivery of improvement activities and programme/portfolio management activity within their remit. Their role is highly visible as a senior leader and they will take a structured approach to leading large scale changes, utilising the Trust’s standard approach which includes A3 thinking and QI methodology and project and programme management tools.

They will be responsible for all aspects of the delivery, including planning; project start-up and delivery; working with clinical and non-clinical leads across our Trust and Ashford St Peters Foundation Trust, as well as linking with partner organisations and patients. The Transformation Lead (Digital) will lead co-production approaches to digital service redesign and ensure that the patient journey and patient outcomes are optimised.

They will coordinate and drive the delivery of change towards the agreed service targets / new operating model and lead people through the changes required to achieve the goals set out for the piece of work, managing conflict and facilitating stakeholders to move towards a shared goal. They will ensure the effective governance of the work, and be responsible for ensuring effective benefits management is in place to track impact of the project (across Quality, Delivery, People and Finance).

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

Detailed job description and main responsibilities

For more information, please refer to the attached Job Description.

The Transformation Lead (Digital) will be responsible for coordinating all elements of the programme or project life cycle and will take day to day responsibility for supporting the delivery at each stage, from inception to post-delivery evaluation. The prime responsibility is to ensure that the programme delivers the required outcomes to the required quality within the constraints of time and cost.

In practice, the key elements of the role will be:
- Working with key stakeholders to develop a shared vision, project/programme/portfolio governance structure and plans to ensure that the piece of work is delivered effectively.
- Working with key stakeholders to coordinate the resources that need to be a part of the projects to ensure the right people are involved to ensure successful delivery
- Facilitating the co-design of pathway and process changes with clinical and operational leads and service users.

While prior experience within the NHS is helpful, it is not a prerequisite and we value the fresh insights and perspectives you may bring. What matters most is your ability to demonstrate a history of delivering significant, measurable benefits in highly complex environments.
Join us in this exciting journey to transform health and care delivery—helping to shape a brighter future for our patients and communities.

Person specification

Qualifications

• Minimum of degree level with either a Masters degree or equivalent experience
• Experience at a senior level in a complex organisation
• Qualification in a Project management tools such as Prince II, MSP etc
• Qualification in service improvement/change management methodologies e.g. Lean, Six Sigma.

Knowledge

• A proven track record of service improvement and/or operational management with responsibility for the full range of operational and clinical services.
• Experience of managing service change at a senior level.
• Evidence of using change/service improvement methodologies such as 6 sigma, lean, QI – including use of PDSA as an approach to change
• Ability to develop,coordinate and resource the scheduling, phasing and delivery of projects
• Previous role in service improvement or operational experience above service manager level
• Extensive NHS experience

Employer certification / accreditation badges

Name Sarah Scales Job title Associate Director of Transformation Email address [e-mail] Telephone number 01483571122 Additional information

The job description provides more details about the role and if youd like a confidential conversation about it then please get in touch. Secondments and part time applicants will also be considered.
Sarah Scales Associate Director of Transformation, [e-mail]