Transformation and Change Specialist

Laing O'Rourke; Dartford; On-site; GBP 70,000 - 100,000; Full time

Job summary

Laing O'Rourke, a leading international engineering and construction company, seeks a Transformation and Change Specialist to shape and deliver the Europe Hub transformation agenda. You will work across strategic priorities, helping leaders define future‑state operating models and governance, and develop business cases to drive programmes through to execution.

Initially, the role focuses on Healthcare Transformation, supporting current-state analysis and the creation of a structured

Qualifications

• Experience in transformation, strategy, programme management or consulting environments.
• Experience supporting cross‑functional initiatives.
• Strong analytical and problem‑solving capabilities.
• Experience developing business cases, governance structures and implementation plans.
• Strong stakeholder management and facilitation skills.
• Experience preparing executive‑level presentations and decision papers.
• Excellent communication and influencing skills.
• Experience in construction, engineering, manufacturing or infrastructure sectors.

Responsibilities

• Support healthcare transformation analysis from strategy through implementation.
• Articulate future-state operating models and governance structures.
• Structure priorities into workstreams and roadmaps.
• Coordinate cross‑functional teams to develop recommendations and plans.
• Support design transformation initiatives and governance frameworks.
• Assist with benefits tracking and value realisation activities.
• Facilitate alignment across design, manufacturing, delivery and enabling functions.

Skills

Transformation

Strategy

Program management

Governance

Stakeholder management

Executive reporting

Analytical thinking

Job description

Job title: Transformation and Change Specialist

Reporting to: S&T Director / Transformation Lead

The Transformation & Change Specialist plays a pivotal role in helping shape, structure and deliver the Europe Hub transformation agenda. Working across strategic priorities, the role bridges strategy development and implementation by supporting business leaders to define future-state operating models, establish governance, develop business cases and drive transformation programmes through to execution.

Initially, the role will focus on Healthcare Transformation, supporting the development of a fact‑based understanding of current performance, articulation of the future‑state ambition and creation of a structured transformation roadmap. The role will subsequently support Design Transformation initiatives, Balanced Scorecard implementation and broader strategic transformation priorities relating to the Europe Hub's future operating model, including the new delivery and employment paradigms.

Key Accountabilities:

Healthcare Transformation

• Support the development of the Healthcare Transformation programme from strategy through implementation.
• Conduct detailed analysis of the current state, including operational performance, ways of working, organisational structures and governance arrangements.
• Support the articulation of a future-state operating model aligned to long‑term business ambitions.
• Structure transformation priorities into clear workstreams, breakthrough initiatives and implementation roadmaps.
• Coordinate cross‑functional teams to develop transformation recommendations and implementation plans.
• Establish governance frameworks, decision‑making processes, reporting cadence and value‑tracking mechanisms.
• Prepare materials and recommendations for executive reviews and leadership forums.

Design Transformation

• Support the development and mobilisation of Design Transformation initiatives across the Europe Hub.
• Work with Strategy, Design, Technical and Operational stakeholders to support the translation of strategic ambitions into practical transformation programmes.
• Coordinate stakeholder engagement activities to identify challenges, opportunities and priorities for design transformation.
• Support the development of business cases, implementation roadmaps and governance frameworks for Design Transformation initiatives.
• Assist with the assessment of current design processes, organisational interfaces, ways of working and opportunities for increased standardisation, automation and industrialisation.
• Help define change impacts arising from new design approaches, technologies, processes and operating models.
• Support programme governance, reporting and progress tracking to ensure visibility of decisions, risks and delivery milestones.
• Work with functional teams to support adoption of new ways of working and embed transformation outcomes into day‑to‑day operations.
• Facilitate alignment between design, manufacturing, delivery and enabling functions to support successful implementation of design transformation priorities.

Transformation Delivery and Governance

• Support establishment and operation of governance frameworks across strategic transformation initiatives.
• Maintain programme plans, milestones, dependencies, risks, issues and decision logs.
• Coordinate executive reporting and governance forums.
• Develop and maintain transformation dashboards and performance reporting.
• Support benefits tracking and value realisation activities.

Performance & Balanced Scorecard

• Support implementation and continuous development of the Europe Hub Balanced Scorecard.
• Help define measures, ownership, reporting processes and governance arrangements.
• Work with Finance, Digital and business teams to improve performance visibility and reporting consistency.
• Support tracking of strategic objectives and transformation outcomes.
• Ensure that financial and non‑financial benefits are clearly defined, baselined, tracked and realised over time.
• Partner with Finance and business leaders to embed benefits tracking into business planning, forecasting and performance management.
• Hold initiative owners accountable for value delivery, not just milestone completion.

Stakeholder Engagement

• Build productive relationships across functions including Operations, Commercial, Design, Manufacturing, Digital, Finance and People.
• Facilitate workshops, interviews and working sessions.
• Develop high‑quality presentations, reports and executive materials.
• Support alignment between strategic objectives and operational delivery priorities.
• Act as a trusted partner to initiative owners and business leaders.

Required Experience & Qualifications:

• Experience working within transformation, strategy, programme management, business change or consulting environments.
• Experience supporting complex cross‑functional initiatives.
• Strong analytical and problem‑solving capabilities.
• Experience developing business cases, governance structures and implementation plans.
• Strong stakeholder management and facilitation skills.
• Experience preparing executive‑level presentations and decision papers.
• Excellent communication and influencing skills.
• Experience in construction, engineering, manufacturing or infrastructure sectors.

Critical Capability -

• Structured and analytical thinker.
• Comfortable operating in ambiguity and evolving environments.
• Strong programme and governance discipline.
• Ability to translate strategy into actionable plans.
• Strong facilitation and stakeholder engagement skills.
• Commercial awareness and business acumen.
• High levels of ownership, resilience and adaptability.
• Strong written communication and storytelling capability.
• Collaborative and team‑oriented approach.

About us:

Laing O'Rourke are an international engineering and construction company delivering state‑of‑the‑art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.