Transfers Specialist - SIPP, Risk & Compliance Lead

interactive investor; Leeds; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Group Personal Pension Plan - 8% employer contribution

Life Assurance and Group Income Protection

Private Medical Insurance - Provided by Bupa

25 Days Annual Leave, plus bank holidays

Staff Discounts on investment products

Personal & Well-being Fund

Retail Discounts remaining

Voluntary Flexible Benefits

Job summary

A leading investment platform is seeking a Transfers Specialist to manage the transfer of customer accounts, ensuring compliance and addressing escalations. The role involves validating tasks, resolving complex queries, and maintaining oversight of key controls. Ideal candidates will have strong communication skills, accuracy under pressure, and a proactive approach. Benefits include a competitive pension plan, private medical insurance, and generous annual leave. This position is based in Leeds, United Kingdom.

Qualifications

• Experience managing accounts with a high degree of accuracy.
• Ability to build rapport with customers in a calm manner.
• Knowledge of the regulatory environment and associated risks.

Responsibilities

• Perform live task validation and quality assurance.
• Resolve escalated queries to enhance customer experience.
• Document Risk Events and Regulatory Breaches.

Skills

High level of accuracy

Strong communication skills

Proactive and enthusiastic

Flexibility

Effective use of data analysis

Education

Knowledge of Financial Services Sector

Understanding FCA guidelines

Tools

Accelerate/similar risk recording systems

Figaro/back office system

UBS Keylink/international stock instructions

Job description

A leading investment platform is seeking a Transfers Specialist to manage the transfer of customer accounts, ensuring compliance and addressing escalations. The role involves validating tasks, resolving complex queries, and maintaining oversight of key controls. Ideal candidates will have strong communication skills, accuracy under pressure, and a proactive approach. Benefits include a competitive pension plan, private medical insurance, and generous annual leave. This position is based in Leeds, United Kingdom.