Transferee: Force Contact Dispatch Officer

West Midlands Police; West Midlands; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free parking

New canteen with hot food

Gym access

Discounts on travel and leisure activities

Comprehensive wellbeing package

Job summary

West Midlands Police is seeking Transferees to work at their command centre in Aston, Birmingham. The role involves dispatching resources for emergency calls across the West Midlands, prioritizing the protection of the vulnerable and responding to critical incidents. Successful applicants will enjoy fair remuneration, enhanced leave, and comprehensive benefits, including a pension scheme and wellbeing support. To apply, candidates must meet eligibility criteria including prior service in a UK Home Office Police Force.

Qualifications

• Must be substantive or within the last 3 months of probation.
• Must transfer from a UK Home Office Police Force or have previous service.
• No outstanding complaints with PSD.

Responsibilities

• Dispatch resources to emergency and priority calls.
• Safeguard the most vulnerable in communities.
• Deploy resources to critical incidents.

Job description

Job Description

West Midlands Police is actively recruiting Transferees to work in our state‑of‑the‑art force control room located at C3, Park Lane – Aston – Birmingham. This role involves dispatching resources to emergency and priority calls across the West Midlands region, from Wolverhampton to Coventry, and Sutton Coldfield to Dudley. Officers will safeguard the most vulnerable, deploy resources to critical incidents, and contribute to saving lives in our communities.

The role is based at our Command Centre in Aston, Birmingham and includes the following amenities:

• Free parking
• A brand‑new canteen serving hot food throughout the day, with cold options overnight
• Gym with cardio machines, free weights, kettlebells, battle ropes and sleds
• Access to the rest of West Midlands services

Am I eligible?

• You must be substantive or within the last 3 months of your probation period
• You must be transferring from a UK Home Office Police Force or BTP (or previously served as substantive in a UK Home Office Force)
• Outstanding complaints or matters with PSD must be resolved before applying

Please note, we will require evidence of your substantive rank; please attach supporting documentation to your application.

Benefits

• Fair remuneration with progression opportunities and access to a competitive pension scheme
• Enhanced annual leave in addition to public holiday entitlements
• Discounts on travel, parking, daily costs of living and leisure activities
• Comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs

Vetting

Successful applicants must pass Recruitment Vetting and Counter Terrorism Clearance, including full background and financial disclosure.

Medical

Appointment is dependent upon successful medical checks, which may include a drugs test and, if required, a fitness test.

West Midlands Police is a Disability Confident Leader.