Transfer Fee Reconciliation Analyst - UK

Wilmington Trust; Greater London; On-site; GBP 36,000 - 54,000; Full time

Job summary

Wilmington Trust in London, United Kingdom, is seeking an experienced professional to manage the reconciliation and processing of transfer fee income for Global Capital Markets clients. You will handle high volumes, investigate reconciliation breaks, maintain records across multiple systems, chase overdue receivables, and ensure reporting and controls meet service levels.

This role emphasizes analytical skills, numerical accuracy and a proactive approach to risk and compliance within a largely

Qualifications

• Combined minimum of 3 years’ higher education and/or work experience.
• Detail-oriented and highly organized.
• Strong time management skills.
• Numerical and analytical thinking essential.
• Experience with spreadsheet software is preferred.

Responsibilities

• Reconcile and process a high volume of large transfer fee transactions daily; resolve reconciliation breaks.
• Process fee returns, adjustments and corrections; support P&L analysis.
• Maintain accurate records across multiple internal systems.
• Monitor outstanding receivables and chase unpaid amounts.
• Ensure transactions meet defined service levels and control standards.
• Produce monthly reporting relating to transfer fee activity and profitability.
• Escalate issues, risks or opportunities to improve processes and controls.
• Maintain audit trails and documentation for processing activities.
• Adhere to risk and regulatory standards; escalate issues as needed.
• Support a culture aligned with the M&T Bank brand.

Skills

Detail-oriented

Organizational skills

Time management

Numerical

Analytical skills

Spreadsheet skills

Education

3+ years higher education or work experience

Tools

Spreadsheet software

Job description

Overview:

Ensures all transfer fee income and related transactions are accurately reconciled, processed and reported for Global Capital Markets (GCM) clients. Manages a high volume of manual transactions, updating multiple systems, investigating and resolving outstanding items, and producing profit and loss reporting.

Primary Responsibilities:

• Reconcile and process a high volume of large transfer fee transactions for GCM clients daily; investigate and resolve reconciliation breaks and unmatched items.
• Process fee returns, adjustments and corrections as required; support profit and loss analysis by ensuring accurate capture of fee income and adjustments.
• Maintain accurate records across multiple internal systems.
• Monitor outstanding receivables and proactively chase unpaid amounts.
• Ensure all transactions are processed within defined service levels and control standards.
• Produce monthly reporting relating to transfer fee activity and profitability.
• Escalate issues, trends or risks that could impact revenue collection or operational performance; identify opportunities to improve existing processes and controls while working within a largely manual environment.
• Maintain strong audit trails and supporting documentation for all processing activities.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

Supervisory/Managerial Responsibilities:

Not Applicable

Education and Experience Required:

• Combined minimum of 3 years’ higher education and/or work experience
• Detail-oriented
• Demonstrated organizational skills
• Demonstrated time management skills
• Demonstrated numerical
• Demonstrated analytical skills
• Prior experience with pertinent spreadsheet software

Education and Experience Preferred:

• Previous experience in a reconciliation, nostro, cash management, settlements, operations and/or financial control environment
• Ability to investigate and resolve discrepancies
• Prior experience working with multiple systems
• Understanding of fee processing, cash reconciliations and/or revenue reconciliation activities
• Experience producing operational and financial reporting

Physical Requirements:

Location

London, United Kingdom