Transcriptionist

NHS Scotland; Larbert; On-site; GBP 21,000 - 28,000; Full time

Job summary

NHS Scotland is seeking a highly motivated individual to deliver a quality secretarial service within the Acute Services Directorate. The role requires an HNC or SVQ III in Secretarial Studies / Business Administration and proficiency in audio typing, with a sound knowledge of office procedures and the ability to work calmly under pressure.

The successful candidate will transcribe clinical letters using the G2 dictation system, manage patient enquiries, and contribute to a professional team.

Qualifications

• HNC or SVQ III in Secretarial Studies / Business Administration or equivalent.
• Sound knowledge of office procedures and relevant secretarial experience.
• Ability to work accurately under pressure and within a team.
• Mature outlook and professional conduct.

Responsibilities

• Provide a quality audio typing service to ensure the smooth operation of clinical letters.
• Transcribe letters, using G2 dictation system.
• Manage patient enquiries in a pleasant and helpful manner.

Skills

Audio typing

Office procedures

Teamwork

Communication

Education

HNC or SVQ III in Secretarial Studies / Business Administration

Tools

G2 dictation system

Job description

Fixed Term or Secondment Opportunity* for 1 year to cover substantive post holders secondment leave.

*Secondment Opportunity – Existing permanent employees must first discuss this opportunity with their substantive line manager and complete the secondment request form prior to interview. The secondment request form and the associated secondment policy can be found on the HR/Recruitment intranet pages and must be completed and signed by the substantive line manager. The Candidate should then take it with them to interview as confirmation that an agreement has been granted.

A position has arisen within the Acute Services Directorate for a highly motivated, enthusiastic individual, who has the desire to develop on a personal and professional basis, and who will deliver a quality secretarial service to the Specialty Team.

You will have an HNC or SVQ 111 in Secretarial Studies / Business Administration with relevant secretarial/audio typing or relevant experience, together with a sound knowledge of office procedures, the ability to work accurately under pressure, work co-operatively within a team and have a mature outlook.

Duties of the post will include:

• Provide a quality audio typing service to ensure the smooth operation of clinical letters within Acute Services Directorate.
• Transcribe letters, using G2 dictation system.
• Manage patient enquiries in a pleasant and helpful manner.

Medical terminology is desirable together with good organisational skills and flexibility in approach to work, which are essential.

The duties of this post require the successful candidate to complete a Level 2 Disclosure Scotland check.

Informal enquiries to: Donna McCloskey on [phone]

Certificate of Sponsorship

Applicants who require sponsorship to work in the UK are advised to carefully review the eligibility criteria for the Skilled Worker or Health and Care Worker visa routes. NHS Forth Valley may be able to offer sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. If you are currently working in the UK on a Skilled Worker visa, transitional arrangements may apply. Please note that sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks. For further information on visa requirements and sponsorship eligibility, please refer to the UK Government guidance.

It is also recommend that anyone applying for health and social care jobs in the UK from abroad read the following guidance: Applying for health and social care jobs in the UK from abroad - GOV.UK (www.gov.uk)

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

Please note that the majority of correspondence is sent by e‑mail, therefore please check your e‑mail regularly (including junk folders) and your Jobtrain account for updates.

NHS Forth Valley is positive about disabled people and is committed to offering an interview to disabled people who meet the minimum criteria for the job. Please contact the Recruitment Office on 0330 041 4694 if there are any reasonable adjustments we can make to assist you with your application and/or interview.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.