Transcriber

DEVONSHIRE APPOINTMENTS LTD; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in accessible communications is seeking an Accessible Formats Team Member in Dagenham. The role involves formatting and producing materials for the blind and visually impaired in Large Print, Braille, and Audio formats. If you have a passion for accessibility, strong IT skills, and attention to detail, this position offers a chance to make a significant impact in people's lives. Full training is provided, and this role offers a collaborative and rewarding work environment.

Benefits

Free on-site parking

Full training provided

Qualifications

• Experience in document formatting or design.
• Previous experience in proofing and quality checking.
• Willingness to learn and contribute positively.

Responsibilities

• Format documents for Large Print, Braille, and Audio.
• Proof and finalize documents prior to mailing.
• Continually refine processes and product quality.

Skills

Excellent IT skills

Strong organisation

Time management

Eye for detail

Proactive problem-solving

Tools

Word

Excel

Adobe

Duxbury software

Linguatec software

Job description

Join Our Accessible Formats Team – Dagenham Site

Making Communications Truly Inclusive

Are you looking for a meaningful role where your work directly impacts the lives of others?

We have an exciting opportunity to join our specialist team producing accessible communications for the blind and visually impaired.

At Paragon Customer Communications, we believe in delivering excellence in every format. As part of our dedicated Accessible Formats production team, you’ll play a key role in ensuring essential information is accessible to all—through Large Print, Braille, and Audio.

The Role

Working from our Dagenham site in a fully office-based position, you will be responsible for the formatting, production, and quality assurance of documents across three accessible formats. This role combines hands-on production tasks with detailed document formatting, always with the end user in mind.

What You’ll Be Doing

Large Print

• Format accessible PDFs into Word documents
• Apply Large Print templates for clear readability
• Proof and finalise for mailing

Braille

• Prepare Word documents for translation into Braille using Duxbury software
• Emboss and check output prior to dispatch

Audio

• Format documents and mark up using Linguatec software
• Generate MP3 files and produce audio CDs for distribution

In all formats, you’ll work to continually refine both process and product, contributing ideas that enhance user experience and improve accessibility outcomes.

What We’re Looking For

We’re seeking a detail-oriented team player with a passion for doing things right. You will thrive in a small, collaborative environment and enjoy the satisfaction of producing high-quality, meaningful work.

Key Skills & Experience:

• Excellent IT skills – proficient in Word, Excel, and Adobe
• Strong organisation and time management abilities
• Eye for detail – experience in proofing and quality checking
• Previous experience in document formatting or design
• Comfortable handling repetitive tasks with care and consistency
• A proactive approach to problem-solving and process improvement
• Willingness to learn and contribute positively to a close-knit team

Why Join Paragon?

We pride ourselves on delivering customer communications that go beyond expectations—ensuring accessibility, accuracy, and quality. In this role, your contribution truly matters.

Full training will be provided, so if you have the right attitude and core skills, we want to hear from you.

Hours: Monday to Friday, 8.00am – 4.00pm

Location: Dagenham (Free on-site parking provided)

Paragon is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.

We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.

If you are interested in this opportunity, we kindly request that you apply via this advert, as opposed to sending us an email.

We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email, as it falls outside of our established process.