Transactional Risk Claims Manager - EMEA

IDEX Consulting Ltd.; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Bonus included

Hybrid working

London-based role

Job summary

IDEX Consulting Ltd. seeks a Transactional Risk Claims Manager for its London claims team. This role focuses on W&I, tax liability and contingent risk across the EMEA region, bridging policyholder and carrier to steer toward resolution.

Responsibilities include managing end-to-end notifications, coordinating evidence, and negotiating terms while analysing data to inform future placements. Hybrid London-based role with a strong coaching culture.

Qualifications

• Qualified lawyer with hands-on W&I claims experience.
• Experience handling international transactional risk claims in insurance.
• Strong drafting and negotiation skills essential.

Responsibilities

• Manage notices of loss from first notification through settlement.
• Coordinate evidence and shape the claim file for resolution.
• Negotiate payment and settlement terms with clients and underwriters.
• Analyse claims data to identify loss histories and trends.
• Collaborate with advocacy leadership on contentious claims strategy.

Skills

W&I claims

negotiation skills

case management

Education

Law degree

Job description

We've been retained by an international risk manager looking to appoint a Transactional Risk Claims Manager to its London based claims team. The team is collaborative and covers a broad spread of Financial Lines classes. This seat, however, is firmly focused on transactional risk: warranty & indemnity (W&I), tax liability and contingent risk claims across the EMEA region.

This is a role for a lawyer who wants to stay close to deals long after they've signed - it is not a litigation seat. You will sit between policyholder and carrier, building the case for the claim and steering both sides towards an agreed resolution. W&I notifications are becoming more frequent and insurers are assessing them more rigorously, so the ability to present a claim clearly, credibly and persuasively has a direct commercial impact on clients.

You will manage a varied caseload and take ownership of each notification from first notice of loss through to settlement. That includes shaping the notification and coordinating the evidence behind it. You will work with insurance markets, clients, placement teams, specialist and network colleagues across the region, underwriters, and external counsel. You will negotiate payment and settlement terms with clients and underwriters, and convene the discussions and meetings needed to keep all parties aligned on a proposed outcome. You will also analyse claims data to establish loss histories for individual clients and portfolios and identify trends that inform future placements. Where claims become contentious, you will work alongside senior advocacy leadership on the strategy to bring them to a conclusion.

We're keen to speak with qualified lawyers from one of two routes. The first is attorneys with hands-on experience of W&I claims, whether from the insurer, policyholder or coverage side. The second is transactional risk professionals from broking or underwriting, with a legal background, who would like to work with the product from a different angle. You'll bring experience of managing claims through to resolution, a sound working knowledge of how W&I policies respond, and the confidence to open and lead discussions with clients, underwriters, network offices and experts. Strong judgement, clear drafting and a measured negotiating style matter more here than courtroom instincts.

The team has a strong coaching and mentoring culture, with experienced claims professionals invested in developing new members. Compensation is between £90,000 and £130,000 base, plus bonus and a comprehensive benefits package. The role is London-based with hybrid working.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.