Transactional Finance Administrator - Apprenticeship

Brakes; Ashford; On-site; GBP 12,000 - 20,000; Full time

Job summary

Brakes is offering an Apprenticeship for a Transactional Finance Administrator in Ashford, Kent. This role provides an excellent opportunity to gain hands-on experience supporting the Credit Control Team. As an apprentice, you will learn diverse skills while contributing to team objectives and enhancing customer relations.

Benefits

Access to discounts and cashback deals

Employee assistance helpline and wellbeing portal

Additional holiday purchase option

Cycle to Work Scheme

Qualifications

• Experience with Microsoft packages, ideally prior knowledge of SAP.
• Experience in a fast moving, pressurised team environment with high inbound call volume.
• Reliable team player with a high level of accuracy.

Responsibilities

• Handle inbound customer calls & emails in a polite manner.
• Maintain effective liaison with internal staff & customers.
• Assist Credit Control with their portfolio of accounts as required.

Skills

Customer service

Administrative skills

Attention to detail

Interpersonal skills

Problem-solving skills

Education

GCSE Level 1 in Maths and English

Tools

Microsoft packages

SAP

Job description

Transactional Finance Administrator - Apprenticeship

Job Description

Transactional Finance Administrator

Qualification: Level 3 Business Administrator Apprenticeship

Location: Ashford Kent

Working hours: 37.5 per week

Our Apprenticeship Programme is not one size fits all. Just like our delicious food, our scheme is carefully prepared to help you learn more, experience more and succeed more.

The Business Administrator Level 3 apprenticeship programme is a fantastic opportunity to learn whilst working, including supporting and engaging with different parts of the organisation and communicating with key stakeholders. When joining the Credit Control Team as an Administrator Apprentice you will get hands on experience with clients and is a great way of progressing towards management responsibilities as part of career development.

Support will be given throughout your apprenticeship with mentors guiding you through the role and continuous development of skills and behaviours to exceed personal goals and business objectives.

The apprenticeship will provide on the job training, where you will apply new skills and knowledge gained to real life operations such as:

• Handle all inbound customer calls & emails in a polite & empathetic manner
• Ensure all customer queries are dealt with effectively & efficiently
• Maintain effective liaison with a range of internal staff & customers and keeping accurate records of all correspondence
• Assist Credit Control with their portfolio of accounts when required

Skills and competencies required:

• Experience with Microsoft packages - ideally prior knowledge of SAP
• Experience of having worked in a fast moving, pressurised team environment with a large volume of inbound calls
• Excellent customer service & administrative skills.
• High level of accuracy and attention to detail
• Excellent interpersonal & problem-solving skills
• Reliable team player
• GCSE 3/D/Level 1 in Maths and English

Benefits

• Sysco Perks: Access hundreds of discounts, cashback deals and exclusive offers at High Street stores, restaurants, cinemas, and attractions through LifeWorks Perks.
• Employee assistance helpline and wellbeing portal - Access confidential support, resources and services for your mental, physical, social, and financial wellbeing, any time, 24/7.
• Excellent work life balance including additional holiday - Purchase up to 5 additional days annual leave per year.
• Cycle to Work Scheme

This role requires no previous finance experience as training will be provided. As part of the application process, you will be asked to complete an online psychometric task, which will be sent to you by the recruitment team.