Transactional Claims Analyst

AXA Group; Ipswich; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

AXA Group is seeking a skilled individual to join its team in processing reinsurance contracts and claims. The role involves handling transactional claims and providing support efficiently within a collaborative environment. Ideal candidates will have strong mathematical and analytical skills, with a keen attention to detail, and the ability to manage communication within a team. Competitive salary, performance-based bonuses, and additional benefits await the right candidate.

Benefits

Competitive annual salary

Discretionary performance-based bonus

Contributory pension scheme

Life Assurance

Annual leave plus Bank Holidays

AXA employee discounts

Private Medical Cover

Permanent Health Insurance

Hybrid Working

Qualifications

• Experience in calculating inward and/or outward reinsurance claims.
• Good working knowledge of different classes of insurance.
• Ability to work in a process-driven environment.

Responsibilities

• Calculate & process reinsurance claims accurately and efficiently.
• Assist with queries and communicate effectively with internal customers.
• Provide support to other business units to improve efficiency.

Skills

Mathematical skills

Analytical skills

Interpersonal skills

Communication skills

Attention to detail

Job description

Let’s talk about your main mission:

The main function of the role is to be responsible for processing, that leads to settlement of reinsurance contracts and claims for all classes of business (proportional, non-proportional and facultative) that sit on various international portfolios.

• Calculate & process inwards and/or outwards transactional claims and contracts accurately, efficiently and in a timely manner, in accordance with agreed processes and claims segmentation rules.
• Assist with queries from other GSSC teams in a timely & professional manner. Communicate effectively with the team’s internal customers via the appropriate method of communication (email, Teams, face-to-face meetings etc).
• Process requests for letter of credit creation, increases, withdrawals and cancellations and bonds in accordance with agreed processes.
• Provide process and claims support to other business units to improve efficiency.
• Contribute to any project involving the GSSC and ensure the integration process is conducted efficiently and effectively whilst respecting timelines and deadlines.
• Provide support to other team members in a collaborative environment. Show adaptability & flexibility, covering different portfolios / geographical markets / types of reinsurance depending on urgency within the business.

What you bring:

• Ideal experience in calculating inward and/or outward reinsurance claims; reinsurance treaty accounts or direct claims handling or have experience in book-keeping or credit control.
• Good working knowledge of different classes of insurance and reinsurance business.
• Able to work effectively in a process driven environment.
• Strong mathematical and analytical skills.
• Ability to break down complex tasks to resolve problems efficiently.
• Ability to contribute effectively to meetings and briefing sessions.
• Ability to work independently to a personal authority level.
• Ability to build and maintain a network of contacts internally and externally.
• Strong interpersonal and communication skills.
• Desirable language skills; French, German or Spanish
• Excellent attention to detail.
• Highly organised with a professional approach to work and able to work to deadlines.

Our business:

Protection. We protect people,property,and assets.AXA is one of the world's leading insurance and asset managers. We help our 108 million customers navigate life's big and small challenges. Every day, we act together to invent the best way to protect them and want to empower everyone to live a better life.

About AXA Liabilities Managers:

Operating in four countries–France, Switzerland, the USA and the UK–AXA LM's expertise lies in the acquisition and management of non-life (re)insurance legacy business. AXA LM works to reduce exposures and create value out of the "run-off" portfoliosthat we have acquired and are managing. Business is typically put into run-off when the company decides not to renew it, generally following strategic reviews or when decisions are taken to exit business segments with low profitability or low growth. AXA LM’s business consists in taking over the portfolios, simplifying and optimizing the structures, achieving process efficiency, and actively bringing the liabilities to finality as quickly as possible.

At AXA Liabilities Managers, we support our employees through each step of their career and therefore our rewards package is reviewed regularly. You can expect to receive :

• Competitive annual salary
• Discretionary performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Up to 30 days annual leave plus Bank Holidays
• AXA employee discounts
• Private Medical Cover
• Permanent Health Insurance
• We Care Programs :
  • Healthy You program
  • Employee Assistance
  • Parenthood Support
• Caregiver Assistance
• Hybrid Working