Transactional Claims Analyst

Davies Group; East Suffolk; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading organization in insurance is seeking a Transactional Claims Analyst to process global claims operations in a hybrid working model. The ideal candidate will have strong Excel skills and a background in insurance or reinsurance. You will work collaboratively across teams and support process improvements while maintaining high standards of service delivery.

Benefits

Opportunities for professional growth

Supportive international team

Collaborative work environment

Hybrid working options

Qualifications

• Detail-oriented and analytical mindset.
• Proactive and self-motivated with independent working capabilities.
• Ability to manage multiple priorities.

Responsibilities

• Accurately calculate and process claims and contracts.
• Handle requests related to letters of credit and bonds.
• Respond to internal queries in a timely manner.
• Support teams with process improvements.
• Collaborate across different portfolios and geographies.

Skills

Strong Excel and general IT proficiency

Understanding of insurance and reinsurance business classes

Experience with reinsurance structures

Excellent communication skills

Additional language skills (French/German)

Analytical mindset

Organised and adaptable

Job description

Transactional Claims Analyst
Location:Suffolk (Hybrid working available)

Are you detail-oriented, analytical, and looking to grow your career in the insurance and reinsurance sector? Join our collaborative and fast-paced team as aTransactional Claims Analyst, where you’ll play a key role in processing and supporting global claims operations.

About the Role
As a Transactional Claims Analyst, you will be responsible for the accurate and timely processing of low-risk, rules-based insurance and reinsurance claims and contracts. You’ll work closely with internal teams across multiple regions, supporting a variety of portfolios. This role is ideal for someone who enjoys working with data, thrives in a process-driven environment, and is eager to contribute to continuous improvement initiatives.

Key Responsibilities

• Accurately calculate and process inwards and outwards claims and contracts in line with internal guidelines.
• Handle requests related to letters of credit and bonds, including creation, amendments, and cancellations.
• Respond to internal queries from global teams in a professional and timely manner.
• Support claims and operational teams with process improvements and integration projects.
• Collaborate with colleagues across different portfolios and geographies, adapting to business needs.
• Contribute to cross-functional initiatives and maintain high standards of service delivery.

What We’re Looking For

Technical Skills:

• Strong Excel and general IT proficiency.
• Understanding of insurance and reinsurance business classes.
• (Preferred) Experience with reinsurance structures such as Excess of Loss, Quota Share, and Surplus.

Personal Attributes:

• Analytical mindset with a keen eye for detail.
• Self-motivated, proactive, and able to work independently within authority limits.
• Excellent communication skills; additional language skills (e.g., French or German) are a plus.
• Team player with a positive attitude and willingness to learn.
• Organised and adaptable, with the ability to manage multiple priorities.

Why Join Us?
You’ll be part of a supportive, international team that values collaboration, innovation, and continuous development. We offer hybrid working, opportunities for professional growth, and the chance to make a real impact in a global organisation.