Trampoline Park Assistant

GLL; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

GLL is actively seeking enthusiastic Trampoline Park Assistants for Sutton Sports Village. This role involves overseeing operational processes, ensuring safety, and providing an enjoyable experience for customers in a vibrant trampoline park environment. You will work closely with supervisors and have opportunities for career development.

Benefits

Learning and development opportunities for career growth

Discounted gym membership for you and your partner

Flexible and fair rota

Industry-leading pay rates

Opportunities to join the GLL Society and participate in social events

Exclusive discounts on villas in Portugal and ski chalets in Bulgaria

Health assurance

Career pathways and professional training

Discounts across retailers (GLL Extras), Red Letter Days, Buy A Gift, and spa treatments

Qualifications

• Customer-facing experience preferred.
• Excellent communication skills and a driven attitude essential.
• Good IT skills required.

Responsibilities

• Cleaning and maintaining the extreme sport facilities.
• Supervising and supporting customers.
• Managing birthday parties to ensure smooth operation.

Skills

Communication

Teamwork

Problem-solving

Time management

Organisational skills

Job description

GLL is looking for Trampoline Park Assistants to work at Sutton Sports Village. If you are enthusiastic, ambitious, and want to make a difference, this job role could be for you.

Sutton Sports Village offers a trampoline park which includes trampoline beds, a jump tower, slide, strike arena, inflatable, and soft play areas. We’re looking for Assistants with a passion for these activities to work in this exciting environment.

Working closely with the Trampoline Park Supervisors and Duty Managers, you’ll ensure the park runs smoothly by overseeing operational processes such as reception, stock control, briefing customers on health and safety, and being a park monitor. This role also involves hosting birthday parties and ensuring children and parents have an enjoyable and safe experience. Your energy and enthusiasm will help make their time memorable. You’ll work with a team and be encouraged to develop ideas to promote activity in non-traditional sports.

You should be motivated and ambitious, always seeking new challenges. Customer-facing experience is preferred, but excellent communication skills and a driven attitude are essential. Good IT skills and adherence to health and safety standards are required. Demonstrating knowledge of extreme sports and a willingness to learn will help you grow within the team, and we will support your career development.

Responsibilities include:

1. Cleaning and maintaining the extreme sport facilities
2. Supervising and supporting customers
3. Playing safety videos for customers
4. Managing birthday parties to ensure smooth operation

As a leader in the leisure industry, we offer career progression opportunities and a variety of job roles.

Requirements:

• First aid at work (preferred but not necessary)
• Time management skills
• Organisational skills
• Ability to work in a team
• Problem-solving skills

GLL offers a range of employee benefits, including:

• Learning and development opportunities for career growth
• Discounted gym membership for you and your partner
• A flexible and fair rota
• Industry-leading pay rates
• Opportunities to join the GLL Society and participate in social events
• Exclusive discounts on villas in Portugal and ski chalets in Bulgaria
• Health assurance
• Career pathways and professional training
• Discounts across retailers (GLL Extras), Red Letter Days, Buy A Gift, and spa treatments