Training Specialist

American International Group; London; On-site; GBP 35,000 - 65,000; Full time

Job description

AIG is seeking a highly motivated Training Specialist to join our Global Change Management Team as the company embarks on a company-wide effort to reinvent the way we achieve operational efficiencies, support business growth, and engage with our customers.

Make your Mark in Change Management

Your primary objective will be to boost workplace performance and drive professional growth within our organization. As a Training Specialist, you will collaborate with various stakeholders to identify training gaps and develop targeted solutions to address them. You will also be responsible for evaluating the effectiveness of training programs and making necessary adjustments to ensure continuous improvement.

How you will create an impact

This is a global role where you will have the opportunity to play a key part in enhancing and developing the competencies of our employees by creating and delivering training programs that align with our company’s core values. You will be responsible for conducting training needs assessments, designing an engaging training curriculum, and overseeing all aspects of training interventions.

Some of the key responsibilities include:

• Identify training needs by evaluating current strengths and weaknesses against future state objectives.
• Translate requirements into instructional materials, aids, and manuals.
• Partner with Technology development teams, Project Managers, Change Managers, and Business Managers to develop knowledge and create training programs.
• Plan, prepare, and deliver structured learning experiences and monitor their results.
• Present information using a variety of instructional techniques or formats, such as presentations, simulations, group discussions, videos, or lectures.
• Coordinate and communicate training activities.
• Manage multiple training projects/priorities utilizing strong planning and organizational skills.
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees' work behavior.

What you’ll need to succeed

• Proven experience in Education or Learning & Development.
• Experience in designing multiple training events in a corporate setting.
• Knowledge of instructional design theory and learning principles.
• Proven ability to support the full training cycle.
• Adequate knowledge of learning management software.
• Familiarity with traditional and modern training methods, tools, and techniques.
• Sound decision-making and organizational skills.
• Ability to present complex information to a variety of audiences.
• Proficiency in MS Office, technologically literate.
• Knowledge of learning management software, Cornerstone software a plus.

Ready to take your career to the next level? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing, and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty, and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].