Training Officer - Belvedere

Serco Limited; London; On-site; GBP 36,000 - 40,000; Full time

Job summary

A leading public services provider in London is seeking a Training Officer for its Prisoner Escorting and Custody Services contract. You will develop, deliver, and evaluate training solutions while providing guidance to line managers. The ideal candidate has strong organisational and communication skills, holds a Level 3 Award in Education and Training, and a Full UK Driving Licence. This full-time role offers a salary of £36,176.03 and benefits such as a pension scheme and company car.

Benefits

6% contributory pension scheme

Company car

Serco benefits package

Discounts including cinema and shopping

Supportive culture

Qualifications

• Must have excellent organisation and planning skills.
• Need to develop and deliver training programmes.
• Excellent communication skills required.

Responsibilities

• Develop and deliver training programmes.
• Conduct training evaluations and checks.
• Provide advice to line managers on training.

Skills

Excellent organisation and planning skills

Effective training development

Excellent communication skills

Ability to foster relationships

Driving Licence

Education

Level 3 Award in Education and Training

Use of Force instructors' qualification

Job description

Overview

Full Time, Permanent, 40 hrs, Monday- Friday

Belvedere based with travel required

Salary - £36,176.03 per annum

Car Provided

Here at Serco, we deliver a critical contribution to the Criminal Justice System by providing all court custody and escorting services across four regions and seven areas of England. To ensure we provide the best level of training across the contract we have a highly motivated and dedicated team of training officers, and an exciting opportunity has arisen to join this team as a Training Officer. The role will be part of the Prisoner Escorting and Custody Services (PECS) contract, operating across various sites and locations. Responsible for assisting in the development, creation, and delivery of comprehensive training solutions in accordance with and in support of all statutory, MOJ, company and department requirements.

This will include supporting with Initial Training Courses and mandatory refreshers, to drive standards within the operation. You will also provide advice and guidance to line managers on training and development matters as well as conducting training sessions to engage and inspire the audience, helping to maintain a motivated and skilled workforce to fulfil the needs of contractual requirements.

Responsibilities

What you need to do the job

• The ideal candidate must have excellent organisation and planning skills in all aspects of your daily work, with a keen eye for detail and accuracy.
• Develop and deliver informative and appropriate training programmes that will influence and engage the workforce, flexing your approach to delivery using a variety of training methodologies.
• Complete training evaluation and knowledge gap checks to ensure the effectiveness of the training programme and its overall delivery, ensuring tangible learning benefits for colleagues.
• Excellent and confident communication skills to foster positive and meaningful professional relationships with all internal colleagues and external stakeholders where required.
• Possess a level 3 award in education and training or be willing to work towards one, and hold a Use of Force instructors' qualification or be willing to work towards one.
• Be aware this role is exempt from the Rehabilitation of Offenders Act 1974; security clearance checks and Home Office approval, and satisfactory employment references are required.
• Hold a Full UK Driving Licence and be willing to travel regularly to and from sites across the PECS and SJITT contract, which may include overnight stays.

Qualifications

• Level 3 Award in Education and Training (or willingness to work towards one)
• Use of Force instructors' qualification (or willingness to work towards one)

Why Serco

• Meaningful and vital work: Contributing to the development, creation and delivery of training programmes enabling and motivating the workforce, helping to develop your colleagues' careers.
• A world of opportunity: Serco's contract is about to expand to cover 104 courts and 16 vehicle bases, meaning that there has never been a better time to join us.
• Great people: Our bases are tight knit, and you'll work with a variety of highly supportive and experienced people.

What we can offer you

• Up to 6% contributory pension scheme
• Company car
• Serco benefits package
• Serco discounts including cinema, merlin entertainment and online shopping
• A safe and supportive culture
• The chance to make a positive difference to the prison and court systems
• A company committed to diversity and inclusion

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.