Training Officer - Belvedere

Serco Limited; England; On-site; GBP 37,000; Full time

Job summary

A public service company in the United Kingdom seeks a Training Officer to develop and deliver training solutions in accordance with statutory and contractual requirements. Responsibilities include conducting training sessions and assisting with initial training courses. Candidates should have a Level 3 Award in Education and Training, strong communication skills, and the ability to travel across sites. This position offers a competitive salary, car provision, and a supportive work environment.

Benefits

Up to 6% contributory pension scheme

Company car

Serco benefits package

Discounts including cinema and online shopping

Safe and supportive culture

Diversity and inclusion commitment

Qualifications

• Willingness to travel to various sites, including overnight stays.
• Ability to conduct training evaluations and knowledge gap checks.

Responsibilities

• Support the development of training solutions as per requirements.
• Assist with initial training courses and mandatory refreshers.
• Provide guidance to line managers on training matters.
• Conduct training sessions to engage learners.

Skills

Excellent organisation and planning skills

Creative ability for training programmes

Excellent communication skills

Education

Level 3 Award in Education and Training

Use of Force instructors’ qualification

Full UK Driving Licence

Job description

Overview

Serco Limited

Full Time, Permanent, 40 hrs, Monday – Friday. Belvedere based with travel required. Salary: £36,176.03 per annum. Car provided.

Here at Serco, we deliver a critical contribution to the Criminal Justice System by providing all court custody and escorting services across four regions and seven areas of England. To ensure we provide the best level of training across the contract we have a highly motivated and dedicated team of training officers, and an exciting opportunity has arisen to join this team as a Training Officer. The role will be part of the Prisoner Escorting and Custody Services (PECS) contract, operating across various sites and locations. Responsible for assisting in the development, creation, and delivery of comprehensive training solutions in accordance with and in support of all statutory, MOJ, company and department requirements.

This will include supporting with Initial Training Courses and mandatory refreshers, to drive standards within the operation. You will also provide advice and guidance to line managers on training and development matters as well as conducting training sessions to engage and inspire the audience, helping to maintain a motivated and skilled workforce to fulfil the needs of contractual requirements.

Responsibilities

• Support the development, creation, and delivery of comprehensive training solutions in line with statutory, MOJ, company and department requirements.
• Assist with Initial Training Courses and mandatory refreshers to drive standards within the operation.
• Provide advice and guidance to line managers on training and development matters.
• Conduct training sessions to engage and inspire learners and maintain a motivated and skilled workforce to meet contractual needs.
• Work across various sites and locations as part of the PECS contract.

What you need to do the job

• Excellent organisation and planning skills with attention to detail and accuracy.
• Creative ability to identify, develop and deliver informative training programmes using a variety of methodologies.
• Ability to complete training evaluation and knowledge gap checks to demonstrate tangible learning benefits.
• Excellent and confident communication skills to foster positive professional relationships with internal colleagues and external stakeholders.

Qualifications

• Level 3 Award in Education and Training or willingness to work towards one.
• Use of Force instructors’ qualification or willingness to work towards one.
• Full UK Driving Licence.
• Willingness to travel to and from sites across the PECS and SJITT contracts, which may include overnight stays.

Security and compliance

This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and Home Office approval, and satisfactory employment references.

Why Serco

• Meaningful and vital work: Contributing to the development, creation and delivery of training programmes to motivate the workforce and develop colleagues’ careers.
• A world of opportunity: Serco’s contract is expanding to cover 104 courts and 16 vehicle bases.
• Great people: A supportive, experienced team where no two days are the same.

What we can offer you

• Up to 6% contributory pension scheme
• Company car
• Serco benefits package
• Discounts including cinema, Merlin Entertainment and online shopping
• A safe and supportive culture
• Opportunity to make a positive difference to prison and court systems
• Commitment to diversity and inclusion

About Serco

At Serco, the nature of the work is important and everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 responsible for delivering essential public services worldwide in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

How to apply

Please click on the apply button to be taken to our careers website.

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.