Training Officer

East Sussex County Council; Hailsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Hailsham seeks a passionate Training Officer for Lansdowne Secure Children’s Home. The role involves designing training programmes, mentoring staff, and enhancing staff confidence for improved service delivery. Candidates must have a Level 3 Diploma in Residential Childcare and experience in crisis management. This position allows you to make a significant impact on both staff development and children's welfare.

Benefits

Diverse range of benefits

Support for professional development

Qualifications

• Level 3 Diploma in Residential Childcare or willingness to undertake one within 2 years.
• QCF Assessor (or willingness to undertake).
• Experience in crisis management.

Responsibilities

• Design and deliver training programmes for staff.
• Support staff in their day-to-day work.
• Coach and mentor new and probationary staff.

Skills

Crisis Management

Coaching

Mentoring

ICT Skills

Understanding of digital technology

Education

Level 3 Diploma in Residential Childcare

QCF Assessor

Job description

Job Description

Are you passionate about developing people and making a difference for children? We’re looking for a Training Officer to join our team at Lansdowne Secure Children’s Home.

As Training Officer, you’ll play a vital role in helping staff at Lansdowne Secure Children’s Home feel supported, skilled, and inspired in their work. From welcoming new colleagues through inductions to keeping everyone’s knowledge fresh with refresher sessions, you’ll make sure staff have the confidence and tools they need to do their best. You’ll also be on hand to offer tailored support when challenges arise, working closely with the Workforce Development Manager and Duty Managers to spot issues early and respond with practical solutions.

You’ll have the chance to shape our Workforce Development Plan, ensuring training is not only high quality and trauma-informed but also meaningful and relevant to daily practice. By drawing on insights from data, incidents, and the lived experience of children, you’ll help design a programme that combines best practice with fresh ideas, working alongside both internal specialists and external providers.

Most importantly, this role is about people. You’ll coach, mentor, and guide staff so they feel confident in their roles and proud of the work they do. You’ll support new and probationary staff, help colleagues achieve essential qualifications, and make sure learning is always shared across the team. Above all, you’ll help strengthen Lansdowne’s “one team” ethos: a culture of kindness, professionalism, and high aspirations for every child we care for.

As a Training Officer some of your key tasks include:

• In collaboration with colleges from Education, Health and Care, design, deliver and evaluate a range of training programmes and information giving briefings to ensure that staff are invested in and developed into exceptional practitioners, and are supported in their day-to-day work.
• Support the principles of equality and diversity across the home and in relation to all children, staff and visitors.
• Support the homes Workforce Development Strategy through acting as a QCF Assessor (Training will be provided, must be willing to work towards) and supporting staff to take a continuous development approach to their engagement skills, utilising coaching and modelling as required.

The people we are looking for in this vital position will have:

• Level 3 Diploma in Residential Childcare or willing to undertake one within 2 years of starting
• QCF Assessor (or willingness to undertake)
• ICT skills and understanding of how to use digital technology to support and enhance service delivery.
• Experience of Crisis Management and managing difficult situations.

To apply for this role, please follow the application process and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

Interviews will be held in person on 6th November at Lansdowne Secure Children’s Residential Home. Candidates who meet certain criteria are given priority when we shortlist.

As a Training Officer, you get to use your skills and experience to make a real difference every day. You’ll see the impact of your work in how staff grow and how children thrive, while helping to build strong relationships and a culture where learning, support, and collaboration come first.

For an informal discussion about this opportunity contact Karen Carty - [e-mail]

We offer a diverse range of benefits to help and support you during your employment.

About Us

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.