Training Manager - GB Retail

TN United Kingdom; Ipswich; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Learning and Development Specialist to enhance the skills of its workforce. In this pivotal role, you will design and deliver impactful training programs across diverse formats, ensuring all colleagues can thrive in a high-performing and inclusive culture. Your expertise will guide the development of innovative learning solutions, allowing you to collaborate with stakeholders at all levels. This role offers the flexibility of hybrid working and the chance to make a significant impact on employee development within a professional and client-focused environment.

Qualifications

• Experience in designing and delivering training programs across various mediums.
• Ability to consult with stakeholders to identify training needs.

Responsibilities

• Design and deliver learning interventions for various skills and topics.
• Support management in developing effective L&D programs.

Skills

Learning and Development

Stakeholder Engagement

Training Delivery

Consultation Skills

Program Development

Education

Bachelor's Degree in Education or HR

Professional Development Certifications

Tools

Webex

On24

Job description

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A unique opportunity has arisen for a learning and development specialist in the GB Retail business unit within the Corporate Risk & Broking segment of the WTW business.

We are looking for an individual to develop colleagues at all levels so we continue to build a high-performing, fair, and inclusive culture, where all colleagues can fulfill their potential.

As a learning and development (L&D) specialist, you will develop insights from internal and external research to identify knowledge and skill gaps, develop and deliver meaningful development interventions through various mediums, and evaluate their effectiveness.

By joining the GB Retail team, you will become part of our professional, high-performing, and client-focused team, reporting to our Client Service leadership (GB Retail), with opportunities for flexible/hybrid working and the ability to work across multiple business areas.

The role

1. Design and deliver various learning development interventions, including (but not limited to): Technical Insurance, Risk Management, Management Development, Professional and Personal Skills, Change, using a variety of methods (blended, classroom, remote, and 1:1 settings).
2. Deliver training to a wide range of WTW GB colleagues, external partners, and Corporate Risk and Broking - Medium to large clients.
3. Support the GB Retail management team in developing an effective and cutting-edge learning and development programme.
4. Facilitate team and individual development using valid and reliable tools, including Webex and On24.
5. Consult with stakeholders at all levels to identify needs and develop relevant and effective solutions.
6. Be an internal L&D expert to advise and inform stakeholders of wider trends in talent, development, and learning, and to continuously improve offerings.
7. Collaborate with the wider L&D, HR, and talent teams across WTW as appropriate.