Training Manager

London Borough of Hackney; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

Hackney Council in London seeks a Training Manager to lead the development and coordination of health and safety learning across Housing Services. You will shape the safety competency framework to ensure staff, contractors, and partners deliver high-quality, safe services to residents.

The role requires a NEBOSH Diploma (or equivalent) and a recognised training qualification, with strong data‑driven decision making and project management skills.

Qualifications

• NEBOSH Diploma in Occupational Health and Safety (or equivalent) and a recognised Training qualification.
• Experience delivering mandatory health and safety training to strengthen compliance, performance, and capability.
• Experience in housing, construction, or a similar high-risk environment is highly desirable.
• Excellent communication and project management skills, with the ability to create clear, actionable reports from complex training data.
• Proficiency in using digital systems for training management.

Responsibilities

• Conduct Training Needs Analyses (TNA) and develop a comprehensive training matrix to identify competency gaps and support workforce development.
• Manage a central training register, ensuring all statutory and role-specific training is delivered, tracked, and audit-ready.
• Lead onboarding for contractors and consultants, embedding a robust competency framework for the supply chain, focusing on high-risk, high-rise buildings.
• Collaborate with HR, Learning & Development and external providers to deliver efficient training solutions.
• Champion a positive safety culture by developing learning materials, managing inductions, and reporting on training compliance and trends to senior leadership.

Skills

Training Needs Analysis

Project management

Stakeholder engagement

Health and safety

Data-driven decisions

Education

NEBOSH Diploma

Training qualification

Education & Training Level 3

Tools

Training management software

Job description

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work does not stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.

About The Role

This is a high-impact, strategic position where you will shape the competency framework for our entire housing operation. You will not simply be running training courses; you will be designing and shaping the safety learning and competency framework for the organisation. The role requires exceptional influencing skills to lead and drive change across multiple teams.
We are seeking an influential and strategic Training Manager to lead the development and coordination of health and safety learning across our Housing Services. In this critical role, you will be the driving force behind fostering a strong safety culture, ensuring that our workforce, contractors, and partners are fully competent to deliver safe, high-quality services to our community.

Key Responsibilities

• Conducting in-depth Training Needs Analyses (TNA) and developing a comprehensive training matrix to identify competency gaps and support workforce development.
• Managing a central training register, ensuring all statutory and role-specific training is delivered, tracked, and audit-ready.
• Leading the onboarding process for contractors and consultants, verifying their competency records, and embedding a robust competency framework for the supply chain, with a particular focus on high-risk, high-rise buildings.
• Working with internal teams (HR, Learning & Development) and external providers to deliver efficient and effective training solutions.
• Championing a positive safety culture by supporting the development of internal learning materials, managing induction processes, and reporting on training compliance and trends to senior leadership.

About You

You will be a highly organised and persuasive health and safety professional with a proven track record in managing operational training within a large, complex organisation. You will be comfortable working with data to drive decisions and have a meticulous eye for detail.

To Be Successful In This Role, You Will Bring

• A NEBOSH Diploma in Occupational Health and Safety (or equivalent) and a recognised Training qualification (e.g., Level 3 Award in Education and Training or DET).
• Demonstrable experience in delivering mandatory health and safety training to strengthen compliance, performance, and capability.
• Experience in housing, construction, or a similar high-risk environment is highly desirable.
• Excellent communication and project management skills, with the ability to create clear, actionable reports from complex training data.
• You must be proficient in using digital systems for training management.
• A proactive problem-solver who champions personal ownership and collaboration, with a strong commitment to promoting positive safety culture and continuous improvement.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
Closing date for applications: 06 September 2026 (23:59)
Interview date: 21 September 2026
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behaviour.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. [e-mail]