Training Manager

PIB Group Services Ltd.; Gloucester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading MGA within PIB Group is seeking an experienced Training Manager to join their Gloucester office. This role involves designing a Learning and Development strategy and coaching a team of trainers to improve skills and delivery. The company values excellence and offers competitive benefits such as a pension scheme and flexible working policies.

Benefits

Holiday allowance with the option to buy additional days

Death in Service benefit of x4 salary

Company pension scheme

Enhanced maternity and paternity leave

Flexible benefits package

Qualifications

• Experience in a training or managerial role.
• Proven background in delivery and training.
• Strong organizational and presentation skills.

Responsibilities

• Design and deliver Learning and Development strategies.
• Coach and develop operational trainers.
• Evaluate training effectiveness and report on KPIs.

Skills

Leadership

Coaching

Training Development

Communication

Job description

PIB Underwriting & Distribution is a leading MGA within the PIB Group, specialising in delivering innovative insurance solutions across the UK. We are committed to excellence, growth, and the professional development of our people.

We are seeking an experienced Training Manager to join our team, reporting into our Gloucester Office.

This is a fantastic opportunity for a dynamic individual with a passion for learning and development, who has progressed into this role from being a proven trainer and is ready to make a significant impact across the Schemes & Affinities area of the business.

Responsibilities include:

1. Design and deliver a clear Learning and Development strategy and operating model, aligned to the Divisional strategy, goals and objectives.
2. Coach, develop and inspire a team of Divisional operational trainers, across various sites, to continually evolve their skills, competence and delivery.
3. Ensure the team effectively plan, develop and deliver engaging and innovative learning across the Division.
4. Audit and evaluate training delivery, to provide ongoing learning and development for your team.
5. Work closely with Head of Transformation and Head of Service Improvement to consider internal and external feedback, proactively identifying training requirements and opportunities for improvement, across regulatory compliance and service delivery.
6. Support key transformational projects and change activities to ensure new technology or processes are seamlessly embedded, driving acceptance, continuous improvement, and excellence.
7. Identify and report on KPIs to continually measure training effectiveness, evolve standards, and improve value.
8. Ensure mandatory learning is embraced to embed key behaviors and competencies for good customer outcomes and strong commercial performance.
9. Review, improve, and ensure consistency of Training Needs Analysis methods, training materials, and feedback mechanisms across U&D.
10. Present regular updates at Brand and Senior Leadership meetings to demonstrate a path to excellence.

Further information:

We offer a competitive salary and benefits including:

• Holiday allowance with the option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave
• Flexible benefits package
• Discounts on technology, electronics, cinemas, restaurants, and more via our benefits portal
• Discounted rates on PIB products
• Additional wellbeing and support services
• Volunteer days to support community engagement

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships to support your career growth.

As part of our community initiatives, we support fundraising through our PIB Community Trust.

We are committed to environmental responsibility, actively working to reduce our carbon footprint.

If you are looking to work for a company that values its people and promotes diversity and inclusion, we would love to hear from you. We operate a flexible working policy to meet your needs.

We are an equal opportunities employer, committed to a diverse and inclusive workforce. We do not discriminate based on race, color, gender, religion, disability, age, sexual orientation, or any other protected characteristic.

About Us

We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK and internationally.