Training Lead

HSBC; London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

HSBC seeks a dynamic Training Lead to drive impactful learning initiatives across their global HR strategy. This role involves transforming training processes to align with evolving technologies and business needs, ensuring successful talent acquisition and engagement strategies. Ideal candidates have proven HR transformation experience, strong facilitation skills, and understanding of talent acquisition processes.

Qualifications

• Proven experience in leading HR or TA transformation programmes.
• Familiarity with HR technologies like ATS/CRM platforms.
• Experience in designing scalable training for complex organisations.

Responsibilities

• Lead and deliver training plans for new processes and technologies.
• Design engaging training content and monitor effectiveness.
• Shape the training strategy aligned with organisational redesign.

Skills

Leadership in training

Understanding of HR technologies

Designing training strategies

Change management

Stakeholder engagement

Facilitation and presentation skills

Agility in fast-paced environments

Job description

Job Title: Training Lead

Duration: 6 months

Location: London 8CS, Hybrid working model 2 days a week

Rate: £751.37 Umbrella - IR35

Role Purpose:

This is an exciting opportunity for an experienced Learning and Development professional to contribute to one of the largest global talent transformation programmes. You will join a forward-thinking HR Strategy & Transformation team, driving impactful training initiatives across Talent Acquisition.

As part of the Change and Enablement team, you will work closely with senior HR leaders to shape and deliver a comprehensive training strategy aligned to new technologies, evolving operating models, and process improvements. This high-profile role will be central to redefining how the organisation attracts, engages, and retains top talent, ensuring alignment with future business needs.

Key Accountabilities:

In this role, you will focus on two main areas:

Process and Tech

1. Review the existing training strategy and lead delivery of the end-to-end training plan to support upcoming process and technology changes across Talent Acquisition
2. Oversee our existing trainer to deliver training through Train the Trainer sessions and end user rollouts; assess the current approach, plan and curriculum to ensure it's fit for purpose
3. Design and develop engaging training content; coach and build capability across market and delivery leads to enable successful localisation and adoption
4. Monitor and evaluate training effectiveness using qualitative and quantitative measures, and adapt plans accordingly
5. Organisational Redesign Shape the training strategy, approach and plan in alignment with wider Enterprise Talent organisational design changes
6. Scope the training workstream, conduct training needs analysis, and define key priorities and outcomes across diverse markets

Skills and Experience - What you will bring to the role

• Proven experience leading training workstreams as part of global HR or TA transformation programmes, involving new technology and operating model implementations
• Understanding of HR and TA technologies, including ATS and CRM platforms; experience with SAP SuccessFactors and/or Eightfold is highly advantageous but not essential
• Demonstrated ability to design scalable, user-focused training strategies across complex, matrixed organisations
• A collaborative mindset, able to work hands-on while also providing direction to the existing trainer
• Strong understanding of talent acquisition processes and stakeholder needs, including change management and training enablement
• Confident communicator with strong facilitation and presentation skills, able to engage and influence at all levels
• Comfortable working in fast-paced global environments with multiple stakeholders and competing demands
• Financial services or management consulting experience is a plus