Training Facilitator and Team Leader

Kinship; London; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A leading community organization is seeking a passionate facilitator to support kinship carers through engaging training workshops. This role involves delivering impactful training sessions and managing a team to enhance the experience of kinship families. You will play a vital part in a collaborative environment dedicated to empowering individuals through education and support.

Qualifications

• Substantial experience delivering in-person training.
• High-quality facilitation skills.
• Experience managing diverse training environments.

Responsibilities

• Lead informative workshops for kinship carers.
• Co-deliver roadshows across England.
• Support and manage training facilitators.

Skills

Facilitation

Communication

Presentation

Engaging training delivery

Tools

Salesforce

Job description

Salary: £ 30000 (plus London weighting of £3,323 if applicable)
Working hours: Full-time - 35 hours per week (flexible, with minimum of 28 hours per week)
Contract: Fixed-term, 12 months with extension dependent on funding (plus 1 year)
Location: Home-based or office-based (Vauxhall, London)
Responsible to: Training and Learning Lead
Application closing date: 25/10/2024 12:00 pm
Interviews: week commencing 4 November

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome.

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England.

You’ll lead and facilitate our introductory training workshops for kinship carers, alongside a kinship experienced colleague.

You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups. You will also provide line management to our Kinship Experienced In Person Facilitator.

You’ll join a new team – Advice, Training and Information – who will be resolute about creating a positive and impactful learning experience for all kinship carers in England.

A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to be calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences.

Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve.

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role.

Key responsibilities:

• co-delivering exceptional in-person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team
• leading exceptional in-person introductory workshops to peer support groups in England (individual target – 20 plus over a 12-month period)
• an in-depth understanding of kinship care in England (we’ll provide training and support)
• consistent approach across training experiences, following manualisation processes
• effectively facilitating roundtable discussions (as part of the roadshow format)
• supporting consultation events with kinship carers to support co-design of the service
• ensuring KPIs for service delivery (including feedback and evaluation) are met, including kinship carer experiences (90% service user satisfaction)
• ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers
• line managing and supervising Kinship Experienced In-Person Training Facilitator

Experience requirements:

• substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills
• high-quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills
• demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context
• proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context
• experience of working with communities with different levels of digital literacy
• an ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up-to-date content
• excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism

Desired skills:

• lived experience of kinship care
• experience presenting content in video format
• experience of using Salesforce
• knowledge and understanding of kinship care and/or children and families who need support

Applications have now closed

Applications for this role have now closed. Thank you to everyone who applied. If you have been selected for interview, you should hear from us soon.

We are aiming to conduct interviews during the week commencing 4 November.

See what other opportunities we currently have to join the team at Kinship.

Find out some of the benefits you get when you start a career with Kinship.

Sign up for emails to keep up to date with the information that’s important to you, from support and advice for kinship carers, to our latest news, events and campaigns.