Training & Development Facilitator

Blue Cross; United Kingdom; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Join a leading animal welfare organization as a Training & Development Facilitator. You will oversee the training and development of rehoming teams, ensuring high-quality service delivery and the well-being of pets in care. This hybrid role requires excellent presentation skills and knowledge in pet welfare, along with a passion for supporting staff development.

Benefits

30 days of annual leave plus bank holidays

Pension scheme with enhanced employer contribution

Health cash plan

Life assurance

Employee assistance programme

Physical and mental wellbeing support

Free access to GP via MetLife

Claim for professional fees

Qualifications

• Excellent experience in presenting and facilitating learning solutions.
• Understanding and experience in animal welfare sector.
• Ability to design and deliver pet care learning solutions.

Responsibilities

• Train and develop rehoming team members at Blue Cross sites.
• Design learning solutions and assess skills.
• Champion excellent pet welfare skills through hands-on demonstrations.

Skills

Presentation Skills

Animal Welfare Knowledge

Mentoring & Coaching

Assessment Skills

Organizational Skills

Education

Teaching or training qualification

Coaching qualification

Tools

Microsoft Teams

Computerized systems

Job description

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Location: Hybrid working ideally from either Bromsgrove or Burford

Closing date: Sunday 6 July 2025

Interview date: 15 & 17 July 2025

We are recruiting a Training & Development Facilitator to ensure the smooth running of all rehoming operations, training and development.

You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help.

More about the role

This is a wonderful opportunity to join Blue Cross to work as part of a team to enable the rehoming sites to deliver high quality rehoming and fostering services by providing great development opportunities to all.

On a day-to-day basis you will have responsibility for the training and development of the rehoming team members at our Blue Cross rehoming sites at Bromsgrove and Burford.

You will be championing excellent pet welfare skills, providing hands on demonstrations, designing learning solutions and assessing the skills of others. You will be responsible for not just the ongoing development but also for the onboarding and probation period of all new Pet Welfare Assistants and other roles.

This role is for 35 hours per week; typically, these will fall Monday to Friday, but due to the nature of our work, some weekend working may be required to meet the needs of our people.

This role is ideally based at either our Bromsgrove or Burford rehoming centres, with a mixture of site and home working as part of our hybrid working arrangements. Weekly travel between Blue Cross sites is required and some overnight stays will be necessary.

Keen to know more? Brilliant! We have attached the job description which hopefully gives you everything you need.

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.

About you

You will be an excellent developer of people, having skills which are finely honed by working in a learning development function in a similar, animal related environment. You will also have up to date knowledge and application of pet welfare, care, and training methods.

You will be able to design and deliver pet care learning and development solutions over a range of different media e.g., face to face facilitation, one to one coaching and mentoring and design of eLearning content. In addition, you will enjoy providing ‘hands on’ training and possess good assessment and feedback skills as you will be required to sign off various training throughout the probation process.

You will be a positive and innovative person, with excellent communication skills and the ability to adapt your approach to different styles and audiences. Having people at different stages of the probation process, you need to be organised and adaptable.

You will also have excellent organisational skills as you will be covering more than one centre and required to juggle the need to sign off people on training in their probation and the need to provide development for all employees.

Being a confident speaker is critical so you should be enthusiastic and deliver content with presence and impact. In addition, you should enjoy working collaboratively with others and have a desire to improve the experience of pets in our care and the people who care for them.

Knowledge, skills, and experience

• Excellent experience of presenting and facilitating learning solutions both online and face to face.
• Strong understanding and experience of the animal welfare/animal care sector and the demands associated with this.
• Strong experience of developing, mentoring & coaching teams.
• Good observational/assessment skills with the ability to provide excellent feedback.
• Strong administration skills, including the use of computerised systems.
• Current full driving licence and access to own vehicle for travel.
• The ability to demonstrate, understand and apply our Blue Cross Values

It would be great (but not essential) if you also had:

• Good experience of delivering pet care training.
• Experience in operational learning with experience in apprenticeship programmes.
• Good experience of writing training materials, lesson plans, e-learning and understanding of learning pathways.
• Delivering training and presenting to large groups.
• Teaching or training qualification.
• Coaching qualification.
• Understanding of safeguarding issues.

How to apply

Click the apply button below and complete the online application process before the closing date on Sunday 6 July 2025. The interview process will consist of a competency-based interview held on Microsoft teams.

We reserve the right to close this vacancy early should we receive an overwhelming response.

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.

• Enhanced annual leave entitlement: 30 days plus bank holidays
• Pension scheme with enhanced employer contribution
• Health cash plan
• Life assurance
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Claim for professional fees

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page