Training Coordinator - 6-Month Fixed Term Contract

JR United Kingdom; Liverpool; Hybrid; GBP 30,000; Full time

Job summary

A leading company, the Institution of Civil Engineers (ICE), is seeking a Training Coordinator for a 6-month fixed-term contract in Liverpool. This role involves managing the development and delivery of ICE training courses, serving as an ambassador for ICE values. Applicants should have solid experience in training administration, attention to detail, and strong customer service skills. Benefits include generous leave, pension contributions, and various wellness initiatives.

Benefits

25 days annual leave plus Bank Holidays

Shutdown over Christmas period

Annual £100 allowance towards your well-being

Up to eight percent of salary contributed to a personal pension scheme

24-hour employee support line

Death in service benefit equivalent to one year’s salary

Interest free season ticket loan

Cycle to work scheme

Gym membership savings

Qualifications

• Previous experience in training/events administration.
• Experience with database management is essential.
• Innovative and professional approach.

Responsibilities

• Manage the scheduling and administration of ICET training courses.
• Handle registration and confirmation of delegates for public courses.
• Administer eLearning LMS and provide cover for team members.

Skills

Attention to detail

Strong teamwork

Customer service

Tools

Salesforce

Job description

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Training Coordinator - 6-Month Fixed Term Contract, liverpool

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Client:

Institution of Civil Engineers (ICE)

Location:

liverpool, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Hybrid

Salary - £30000

The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide. Thomas Telford Limited is the commercial arm of the Institution of Civil Engineers.

The Role:

We are looking for an organised administrator who will be responsible for managing the development and delivery of ICE Training public & In-house courses in the UK and Overseas.

In addition, you will be an ambassador for the values of the ICE Group, delivering a customer first approach in all aspects of your role.

Duties and Responsibilities:

• The scheduling, monitoring and administration of all aspects of ICET Public training courses including associated online training and registrations for all UK and international programmes.
• The scheduling, monitoring and administration of all aspects of ICET In-House training courses including associated online training and registrations for all UK and international programmes.
• Responsible for registration and confirmation of delegates on public courses and ensuring that all joining instructions are sent out 14 calendar days prior to the course date.
• Responsible for informing relevant delegates on cancellation of any public courses 14 calendar days prior to the course date.
• Answering any potential client queries on public training and providing information on course content, locations and availability via telephone and email.
• Sourcing tutors for public training courses.
• Sourcing suitable venues for public training dates in line with budgetary constraints.
• Administration of eLearning LMS setting up new users, cancelling users and working in conjunction with developers on any issues arising.
• Provide cover for other team members when required.
• Booking accommodation and travel for tutors for training working in line with Tutors Handbook.
• Process all public tutor/venue invoices through the Purchase Order system before passing to finance for payment.

About You:

• Previous experience of working in a training/events administration role.
• Experience of database management and associated reporting is essential.
• Some budgetary experience would be beneficial,
• Salesforce experience is desirable but not essential as training will be given.
• Attention to detail and a superb telephone manner are essential.
• Possess an innovative and professional approach.
• Strong teamwork and people skills.

ICE Group benefits include:

• 25 days annual leave plus Bank Holidays
• Shutdown over Christmas period
• Annual £100 allowance towards your well-being
• Up to eight per cent of salary contributed to a personal pension scheme
• 24-hour employee support line
• Death in service benefit equivalent to one year’s salary
• Interest free season ticket loan
• Cycle to work scheme
• Big Gym membership savings with the Gymflex scheme

ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.