Training Coordinator - 6-Month Fixed Term Contract

JR United Kingdom; Basingstoke; Hybrid; GBP 30,000; Full time

Job summary

A leading organization in civil engineering is seeking a Training Coordinator for a 6-month fixed-term contract in Basingstoke. The role involves managing training courses, engaging with clients, and ensuring smooth administrative operations for both public and in-house training initiatives. Ideal candidates will have experience in training administration, strong people skills, and attention to detail. This position offers a competitive salary, various employee benefits, and the opportunity to contribute to an impactful mission.

Benefits

25 days annual leave plus Bank Holidays

Shutdown over Christmas period

Annual £100 allowance towards well-being

Up to 8% salary contributed to personal pension scheme

24-hour employee support line

Death in service benefit equivalent to one year’s salary

Interest free season ticket loan

Cycle to work scheme

Big Gym membership savings

Qualifications

• Previous experience in a training/events administration role.
• Essential database management and associated reporting skills.
• Innovative and professional approach.

Responsibilities

• Manage scheduling and administration of public and in-house training courses.
• Handle queries from potential clients regarding course content and availability.
• Provide cover for team members when required.

Skills

Database Management

Teamwork

Attention to Detail

Customer Service

Education

Experience in Training/Events Administration

Tools

Salesforce

Job description

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Training Coordinator - 6-Month Fixed Term Contract, basingstoke

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Client:

Institution of Civil Engineers (ICE)

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Hybrid

Salary - £30000

The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide. Thomas Telford Limited is the commercial arm of the Institution of Civil Engineers.

The Role:

We are looking for an organised administrator who will be responsible for managing the development and delivery of ICE Training public & In-house courses in the UK and Overseas.

In addition, you will be an ambassador for the values of the ICE Group, delivering a customer first approach in all aspects of your role.

Duties and Responsibilities:

• The scheduling, monitoring and administration of all aspects of ICET Public training courses including associated online training and registrations for all UK and international programmes.
• The scheduling, monitoring and administration of all aspects of ICET In-House training courses including associated online training and registrations for all UK and international programmes.
• Responsible for registration and confirmation of delegates on public courses and ensuring that all joining instructions are sent out 14 calendar days prior to the course date.
• Responsible for informing relevant delegates on cancellation of any public courses 14 calendar days prior to the course date.
• Answering any potential client queries on public training and providing information on course content, locations and availability via telephone and email.
• Sourcing tutors for public training courses.
• Sourcing suitable venues for public training dates in line with budgetary constraints.
• Administration of eLearning LMS setting up new users, cancelling users and working in conjunction with developers on any issues arising.
• Provide cover for other team members when required.
• Booking accommodation and travel for tutors for training working in line with Tutors Handbook.
• Process all public tutor/venue invoices through the Purchase Order system before passing to finance for payment.

About You:

• Previous experience of working in a training/events administration role.
• Experience of database management and associated reporting is essential.
• Some budgetary experience would be beneficial,
• Salesforce experience is desirable but not essential as training will be given.
• Attention to detail and a superb telephone manner are essential.
• Possess an innovative and professional approach.
• Strong teamwork and people skills.

ICE Group benefits include:

• 25 days annual leave plus Bank Holidays
• Shutdown over Christmas period
• Annual £100 allowance towards your well-being
• Up to eight per cent of salary contributed to a personal pension scheme
• 24-hour employee support line
• Death in service benefit equivalent to one year’s salary
• Interest free season ticket loan
• Cycle to work scheme
• Big Gym membership savings with the Gymflex scheme

ICE Group is an equal opportunities employer and welcomes applications from all sections of the community.