Training Coordinator

ITEC Skills & Employment; City Of London; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading training organization in London is seeking a Training Coordinator to provide administrative support and coordinate group training and apprenticeship events. The ideal candidate will have experience in a target-driven environment, strong customer service, and skills with CRM. This role offers a salary of £27,000 - £28,650 and various employee benefits including 30 days of annual leave and health care schemes.

Benefits

30 days annual leave

Health care scheme

Discounts for retail and gym membership

Profit-sharing scheme

Life insurance

Responsibilities

• Provide administrative support to Sales and Marketing team.
• Coordinate group training and apprenticeship events.
• Ensure quality of data in CRM.
• Contact clients to arrange training events.
• Provide insights and recommendations for strategy.

Skills

Target driven commercial experience

Customer service

Sales experience

Telesales experience

Experience with CRM

Analytical skills

Numerical skills

Planning skills

Organisational skills

Tools

Advanced Excel

Job description

Overview

Training Coordinator

Salary banding: £27,000 - £28,650

Location: London, EC1Y 0TW

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 17:00pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

What you will do

• As a Training Coordinator, you will provide administrative support and data to the Sales and Marketing team to contribute to the efficiency and effectiveness of the centre.
• Responsible for working with Training Coordinators, Programme Managers and the Operation Manager to coordinate group training, apprenticeship and individual programme events across the UK and internationally.
• Accountable for ensuring all group training, apprenticeship and individual programme materials are saved in the client folder for easy access for future events.
• Accountable for signing off logistics invoices, flagging up any discrepancies in a timely manner.
• Responsible for collating group training, apprenticeship and individual programme evaluations feedback and sending on to relevant team member for review in a timely manner.
• Attend weekly group training planning meeting.
• Responsible for ensuring the quality of data, monitoring information contained in CRM ensuring information is accurate and complete.
• Responsible for contacting clients and facilitators to arrange training events to update details and identify current needs and potential opportunities, passing onto the relevant team member in a timely manner.
• Responsible for researching and identifying prospect clients and passing details onto sales team.
• Identify opportunities and forward potential sales leads to the relevant department.
• Accountable for providing data-led, relevant insights and recommendations to support top level strategy.
• Accountable for identifying operational specifications and develop reporting solutions to drive performance management.
• Accountable for creating, run and edit reports for sales and marketing team on weekly/monthly basis.

What we are looking for

Essential

• Experience of working in a target driven commercial environment
• Experience with customer service, sales, and telesales
• Experience of working with CRM
• Strong analytical and numerical skills
• Planning and organisational skills

Desirable

• Experience of working across sectors and industries
• Advanced Excel user

What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a Profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you’re passionate about developing others and making a difference, we’d love to hear from you!

Find out more.

Job description

Find out more about working with Itec

Our Employee Ownership

Got Questions? Contact Us