Training/Content Manager

Whitehall Resources Ltd; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in cyber security training is seeking a Training/Content Manager to design and deliver engaging training sessions both in-person and online. The role involves identifying knowledge gaps, developing content, and enhancing security awareness among employees. Candidates should possess strong communication skills and experience in content creation, with a customer-focused mindset and analytical approach.

Qualifications

• ILM Professional Trainer Techniques required.
• Experience in Agile delivery processes.
• Skills in graphic design including Photoshop and Illustrator are advantageous.

Responsibilities

• Design and deliver engaging in-person and virtual training sessions.
• Create personas to identify knowledge gaps for targeted training.
• Develop video training content and employee guidance.

Skills

Excellent verbal and written communication skills

Customer focused mindset

Analytical approach

Tools

Visio

Lucidchart

Jira

SharePoint Admin

Power BI

Tableau

Job description

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Training/Content Manager

Whitehall Resources are currently looking for a Training/Content Manager.

This role will be Inside of IR35, so you will be required to use an FCSA Accredited Umbrella Company.

Key Requirements:

- Designed and facilitated engaging in person and virtual training sessions as part of the global Information Cyber Security (ICS) training program, tailored to diverse employee groups across office and manufacturing environments.

Key Responsibilities:

- Support the design and deliver engaging in-person and virtual training sessions and part of the information cyber security training program.
- Create a series of personas to identify knowledge gaps and provide targeted training to improve cyber awareness and compliance with KPIs.
- Support the production of phishing exercise metrics.
- Support Annual creation and delivery of e-learning training material for office and manufacturing colleagues globally.
- Design & development of the ICS SharePoint site for better user experience.
- Support for the annual Behavioural awareness programs (Cyber Week).
- Development of video training content and employee guidance.

Key Experience:

- ILM Professional Trainer Techniques.
- Visio and Lucidchart.
- Jira.
- SharePoint Admin.
- Graphic design skills including Photoshop, illustrator, Media Encoder.
- Experience of delivery through Agile processes.
- Experienced in the creation of training content.
- Experience in leading IT or cyber security projects.
- Analytical approach, experience in writing.
- Excellent verbal and written communication skills.
- Customer focussed mindset.
- Data & reporting tools (Power BI & Tableau).

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.



Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.