Training Consultant

JR United Kingdom; Norwich; Remote; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing fintech is hiring a Software Trainer to facilitate user adoption of their client portal. This role involves delivering impactful training, creating resources, and improving client engagement while working remotely with occasional office visits. Ideal candidates are excellent communicators and tech-savvy, with a bonus for experience in financial services.

Qualifications

• Excellent communicator who builds rapport easily.
• Adaptable, proactive, and tech-savvy.
• Bonus: experience in financial/professional services.

Responsibilities

• Deliver online and in-person training that makes an impact.
• Build engaging training materials (guides, videos, sessions).
• Onboard new clients and train internal teams.

Skills

Communication

Adaptability

Proactiveness

Tech-savvy

Job description

Social network you want to login/join with:

Remote-first (occasional visits to the office in Warwickshire + client sites)

Are you passionate about tech, training, and helping people get the most out of great software?

We’re hiring a Software Trainer for a fast-growing fintech that’s empowering Financial Planning & Investment Management firms with a modern client portal - boosting efficiency, compliance, and client engagement.

What you’ll be doing:

You’ll be the face of the product when it comes to user adoption - leading training, building resources, and helping clients succeed.

• Deliver online and in-person training that makes an impact
• Build engaging training materials (guides, videos, live sessions)
• Tailor training to different users and use cases
• Onboard new clients and train internal teams
• Keep training content aligned with product updates
• Collect feedback + continuously improve delivery

What we’re looking for:

• Excellent communicator who builds rapport easily
• Adaptable, proactive, and tech-savvy

Bonus: experience in financial/professional services

Location & Working Setup:

Remote-first, with flexibility. Ideally, you'll visit the office every couple of weeks, plus occasional client travel as needed.