Training & Competency Manager

Heathrow Airport; Hounslow; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A major international airport is seeking a Training & Competency Manager to oversee the development of apprentices and graduates, maintain competency frameworks, and ensure a skilled workforce. The role involves conducting training needs analysis and collaborating with various stakeholders. Ideal candidates will have relevant experience in a technical environment and strong coaching skills. This position offers a competitive salary and hybrid working options.

Benefits

Competitive salaries

Performance bonuses

Private health insurance

Extensive learning opportunities

Qualifications

• Experience in a training and competency role within a technical environment.
• Understanding of apprenticeship and graduate frameworks.
• Ability to conduct training needs analysis and develop assessment plans.

Responsibilities

• Line managing apprentices and graduates, providing coaching and support.
• Implementing and maintaining competency frameworks for engineering roles.
• Conducting training needs analysis and developing assessment plans.

Skills

Interpersonal skills

Organizational skills

Coaching skills

Proficiency in Microsoft Office

Digital learning tools

Education

Level 3+ in Engineering

Level 4 IQA qualification

Train the Trainer (AET)

Job description

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Job Description

We're seeking a dynamic Training & Competency Manager to support Heathrow's engineering development. This role involves managing apprentices and graduates, maintaining competency frameworks, and ensuring a skilled, safe workforce.

You will lead training needs analysis, competency assessments, and program delivery, collaborating with internal trainers, assessors, and external providers. Your work will support pay progression, compliance, and continuous improvement in Engineering & Baggage.

Click here to view the job spec.

Note: On-site assessments are scheduled for 29th September 2025. Shortlisted applicants will be contacted during the week of 15th September for next steps.

Responsibilities

• Line managing apprentices and graduates, providing coaching and support.
• Implementing and maintaining competency frameworks for engineering roles and contractors.
• Conducting training needs analysis and developing assessment plans.
• Supporting internal training courses and standardizing documentation.
• Collaborating with stakeholders to align training with strategic goals.
• Promoting STEM and outreach initiatives to enhance diversity and inclusion.

Qualifications

• Experience in a training and competency role within a technical environment.
• Understanding of apprenticeship and graduate frameworks.
• Excellent interpersonal, coaching, and organizational skills.
• Proficiency in Microsoft Office and digital learning tools.

Desirable Qualifications

• Level 3+ in Engineering, L&D, or related fields.
• Level 4 IQA, Train the Trainer (AET), Assessor (ACWE), and Safeguarding qualifications.

About Us

Working at Heathrow offers a unique experience at one of the world's most iconic airports. Enjoy diverse cultures, exciting opportunities, and a vibrant environment focused on innovation and sustainability.

Our Rewards

We provide competitive salaries, performance bonuses, generous leave, market-leading pensions, private health insurance, wellbeing tools, and extensive learning opportunities for a fulfilling career.

Working Location

Our hybrid model allows some roles to work from home up to two days a week. You must be UK-based and within commuting distance to Heathrow.

Sustainable Travel

Heathrow promotes sustainable travel options through its guide.

Equal Opportunities

We value diversity and inclusivity, encouraging applications from all backgrounds. Heathrow is accessible and champions diversity through five networks.

About the Team

Join our engineering team, responsible for maintaining Heathrow's complex operations across various disciplines. Be part of a motivated team working on diverse projects that impact millions of travelers daily.