Training Coach (North Region)

Wonderfield Group; City Of London; On-site; GBP 35,000; Full time

Job summary

A leading food service company in London is seeking a passionate Training Coach for the North Region. In this full-time role, you will enhance food quality and safety at our kiosks through hands-on coaching and training. The ideal candidate will have strong sushi-making skills and a passion for helping others succeed. The position offers a salary of £35,000 and the chance to make a significant impact across our food service operations.

Qualifications

• Experience in food quality and safety.
• Strong sushi-making and knife skills.
• Proven coaching capabilities.

Responsibilities

• Conduct regular kiosk assessments to ensure food quality.
• Deliver on-site coaching and training on sushi skills.
• Support teams with tailored induction and orientation.
• Track training outcomes and measure performance improvements.
• Capture insights from the field for training enhancements.

Skills

Food quality assessment

Sushi-making skills

Coaching and training

Operational best practices

Job description

Overview

The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory.

Note: The role is titled Training Coach (North Region). Contract: Full Time; Salary: 35000; Contracted Hours: 40.

Are you passionate about food quality, safety, and helping others succeed? We’re looking for a Coach who’s ready to roll up their sleeves and make a real impact across our kiosks. In this hands-on role, you’ll be the trusted expert for all things fresh food — especially sushi. You’ll work closely with our partners and their teams, providing proactive guidance and practical, on-the-ground support to ensure every counter consistently delivers products that meet (and exceed) our standards. Whether you’re coaching on sushi-making skills, elevating food safety practices, or stepping in to resolve quality concerns, you’ll play a vital role in building confidence, capability, and excellence across our network. Working alongside our Operations Team, you’ll be deployed where you’re needed most, supporting kiosks to sharpen their skills and deliver the very best to our customers.

What you’ll be doing:

• Conducting regular kiosk assessments to maintain the highest standards of food quality and safety.
• Delivering on-site coaching and training on sushi skills, knife work, and operational best practice.
• Supporting new teams with tailored induction and orientation for long-term success.
• Tracking training outcomes and measuring improvements in performance.
• Providing constructive feedback to the Head of Openings and Support.
• Capturing insights from the field to improve training materials and best practices.
• Collaborating with fellow Coaches and the Operations Team to drive continuous improvement.
• Staying up to date with sushi and Asian-inspired food trends to keep our offer fresh and exciting.
• Maintaining clear records of coaching activities and progress.

At its heart, this role is about being proactive.