Training and Technical Advisor

Marshalls; Lincoln; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the roofing industry is looking for a Training and Technical Advisor to join their skilled team. This rewarding role combines practical work with training, where the advisor will assist in installations and support both customers and colleagues while promoting product knowledge. The successful candidate will have experience in construction, excellent presentation skills, and a problem-solving mindset.

Benefits

26 holidays + bank holidays

Company Pension Scheme

Employee Discount programme

Career progression and training

Qualifications

• Experience in construction, roofing, training, or customer service.
• Hands-on and physically fit.
• Confident speaker with excellent presentation abilities.

Responsibilities

• Support Training Manager with hands-on product training.
• Advise customers on roofing systems and solutions.
• Create estimates and read technical drawings.

Skills

Problem Solving

Customer Service

Presentation Skills

Analytical Thinking

Education

Full UK Driving Licence

Tools

AutoCAD

Job description

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Training and Technical Advisor
Site based, Burton Upon Trent DE14 3HD
Competitive Salary & Benefits
Days based - Monday to Friday

Marley is a leader in the roofing industry, specialising in pitched roof systems. We're a division of Marshalls plc, the UK's leading hard landscaping, building, and roofing products supplier! Our passion and pride make us market leaders in developing sustainable and innovative products. Over 100 years of expertise makes us a trusted partner for architects, contractors, and roofing professionals.

As market leaders and innovators in our sector, we’re committed to evolving both our business and our people. We offer an unrivalled range of products, supported by passionate marketing and sales teams who collaborate closely with our knowledgeable technical experts to deliver the UK’s leading roofing solutions. Due to Internal promotion, we’re excited to share a new opportunity within our Technical Team for a Training and Technical Advisor.

So, what’s the role?

Are you someone who enjoys getting stuck in, working with your hands, and helping others learn new skills? Do you take pride in problem-solving and seeing a job done right? If so, we’d love to hear from you.

This is a varied and rewarding role that mixes practical, hands-on work with technical support and training. You’ll be helping with real-world roofing and solar PV installations, delivering product training, and supporting both customers and colleagues with advice and solutions.

What will the role look like?

• Supporting our Training Manager with practical tasks and helping deliver hands-on product training to roofers and installers
• Working closely with our technical department on system designs and solar roofing solutions
• Advising customers by phone, email, or in person – whether it's troubleshooting an issue, explaining how a system works, or recommending the right setup
• Running or assisting with training sessions – either face-to-face or online – to help customers understand and correctly install our products
• Keeping accurate records, helping us improve how we work, and sharing your ideas for better service
• Read and assess technical drawings and project specifications, Preparing estimates and interpreting technical drawings
• Use software to create solar estimates and basic AutoCAD schematics
• Work with the wider team to improve our service and support
  

What we’re looking for?

• A hands-on, practically minded person with good physical fitness – you’re comfortable lifting, climbing, and working in practical settings
• Someone with a confident, friendly approach who enjoys working with people and isn’t afraid to pick up the phone or lead a demo
• Good with numbers and able to work from technical plans or drawings
• Full UK driving licence (some travel required for training and customer visits)
• Previous Experience within construction, roofing, training or customer facing would be an advantage
• Technically competent, AutoCAD experience would be an advantage
• A confident speaker with excellent presentation skills and an engaging style
• Track record of delivering results
• Demonstrate ability to think analytically and creatively

What’s in it for you?

• Competitive Salary Depending upon experience
• 26 Holidays + bank holidays
• hours, Monday – Friday ( to 5pm, with an early 4pm finish on a Friday)
• Company Pension Scheme
• Employee Discount programme
• Refer a friend scheme
• EAP programme – Financial, Physical and Mental Wellbeing support
• Career progression, training, and development within the wider Marshalls Group
  

You can find out more about Marley here: