Training and Process Manager - Bakery Operations

Wm. Stephen (Bakers) Ltd.; Dunfermline; On-site; GBP 40,000 - 48,000; Full time

Job summary

A leading bakery, recognized for its commitment to food safety and high standards, is seeking a Training and Process Manager. This role will be pivotal in integrating training and compliance within bakery operations, ensuring all staff meet essential operational standards while promoting continuous improvement. Candidates with experience in food manufacturing and a passion for coaching are encouraged to apply.

Benefits

Free lunch on shift

Celebration gifts for milestones

Staff referral bonus

Retail discounts at over 1,000 retailers

20% staff discount in shops

Free wellbeing support

Ongoing development opportunities

Qualifications

• Strong knowledge of food safety and health & safety legislation required.
• Experience in training delivery and audit processes within food manufacturing.
• Previous experience in the bakery sector is highly desirable.

Responsibilities

• Develop and deliver training programs to uphold compliance standards.
• Monitor and ensure adherence to food safety and health & safety regulations.
• Engage with stakeholders to foster a culture of learning and accountability.

Skills

Food Safety Legislation

Health & Safety Legislation

Training Delivery

Communication

Coaching

Attention to Detail

Influencing Change

MS Office Navigation

Job description

Training and Process Manager – Bakery OperationsOverview:Responsible for developing, delivering, and monitoring training and process programs to ensure all bakery staff meet food safety, health & safety, and operational standards. Acts as a key link between Bakery, Technical and HR to support the delivery of the company objectives and legal requirements. This role champions a culture of high standards, continuous improvement, and a “can-do” attitude.Key Responsibilities:

• Training & Development
  • Successfully deliver induction and onboarding training for new employees.
  • Create standard operating procedures for all machinery ensuring food safety and health & safety aspects are covered within.
  • Collaborate with the bakery, HR and quality teams to align on operational standards.
  • Maintain accurate training records and conduct training needs analysis regularly.

• Compliance & Auditing
  • Monitor compliance with internal policies, food safety laws, and health & safety regulations.
  • Completion of daily product quality checks across the full bakery.
  • Conduct process verification of key bakery products.

• Documentation & Systems
  • Keep policies, procedures, and training materials up to date and aligned with legislation.
  • Support digital training tools and compliance tracking systems.

• Stakeholder Engagement
  • Work with operational team, bakery supervisors and HR to embed a culture of learning and accountability.
  • Provide coaching and feedback to improve performance and standards on-site.
  • Encourage a learning culture where people feel supported to grow.
  • Role model Stephens’ values—customer-focused, caring, and solution-oriented.

• Continuous Improvement
  • Identify trends from audits and training feedback to improve processes.
  • Promote a “can-do” attitude across teams with practical, solution-focused guidance.

Skills & Experience:

• Strong knowledge of food safety and health & safety legislation.
• Experience in training delivery and audit processes within food manufacturing.
• Excellent communication and coaching skills.
• Attention to detail and ability to influence positive change.
• Previous experience in bakery sector highly desirable.
• Competent in using a PC and navigating the MS Office for daily tasks

What You’ll Get:

• Competitive Pay: £40k-£48K depending on experience
• Monday to Friday
• 39 hours per week, 06:00 - 14:30 Monday - Thursday with earlier finish on Fridays
• The opportunity to shape training and compliance in a respected, growing family bakery.
• Supportive team environment with a real sense of purpose.
• Ongoing development opportunities and the chance to make a real difference
• Free lunch on shift
• Celebration gifts – for Christmas, weddings, and long service
• Staff referral bonus – earn up to £150 for bringing great people on board
• Retail discounts – save at over 1,000 high street and online retailers including supermarkets, cinemas, and travel
• 20% staff discount in our shops
• Free wellbeing support – including counselling for mental health, money, legal and work matters