Training and Operations Officer

NHS Counter Fraud Authority; North East; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A national healthcare body is seeking a Digital Forensics Trainer to assist in the investigation of fraud within the NHS. The role includes delivering training to investigators on e-Discovery platforms, maintaining service efficiency, and ensuring compliance with guidelines. Candidates should possess a Full UK Driving License and a background in digital forensics. The position offers hybrid working based in Newcastle.

Qualifications

• Full UK Driving License required.
• Technical expertise in digital forensics is essential.
• Experience in training and mentoring investigators.

Responsibilities

• Deliver training on the e-Discovery platform to investigators.
• Assist in effective investigations of digital materials.
• Represent the agency in meetings and training sessions.

Skills

Technical knowledge of e-Discovery platforms

Training delivery skills

Knowledge of digital forensic best practices

Effective communication

Tools

FTK Central

Job description

The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website.

The post holder will work as part of the NHS Counter Fraud Authority Digital Forensics Unit , within the Operations Directorate, whose responsibility is to investigate allegations of fraud bribery and corruption in the NHS. The successful applicant will assist in the training of investigators using the DFU’s eDiscovery review platform. The successful applicant will support DFU operations by performing technical and quality processes to maintain service efficiency and ensure maintenance of the units’ accreditation.

Full UK Driving License Required.

Potential applicants can contact Chris Atkinson at [e-mail] for an informal chat if you have any questions regarding the role.

We reserve the right to close this vacancy before the advertised closing date should we receive a significant number of applications.

Interviews will be held face to face on 28th/29th August 2025.

Deliver training to both internal and external investigators on utilising the DFU’s e-Discovery Platform, FTK Central, in compliance with NHSCFA procedures.

Assist investigators in the usage of the e-Discovery platform to ensure effective investigation of digital material in compliance with operational and legislative guidelines.

Deliver further training and inputs regarding digital forensic best practice, seizure of digital exhibits and development of digital forensic strategies.

Represent the NHS Counter Fraud Authority in meetings and training sessions with external agencies.

Provide advice to investigators regarding evidence acquisition and ongoing processes for identification, coding and reporting of evidence.

This role will be based at our Newcastle office and will offer hybrid office based working. The NHSCFA values and respects the diversity of its employees and aims to recruit a workforce which reflects our diverse communities. We welcome applications irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process and consideration of reasonable adjustments for people who have a disability. If you are applying to undertake this role on a secondment basis you should have agreement to being released from your current role in principle, prior to submitting an application form. When you apply for this role, you will be redirected to our recruitment system TRAC. The NHSCFA does not hold a sponsor licence in respect of skilled worker visas and so is unable to employ candidates requiring sponsorship.

For further details / informal visits contact: Name: Chris Atkinson Job title: Digital Forensics Lead Email address: [e-mail]